Outside Guest Services

TRO1001TROO

Fort Myers, FL, United States3w ago

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Key details

Location
Fort Myers, FL, United States
Work style
Onsite
Level
Mid level
Job type
Part-time
Function
Customer success & Support
Focus area
other
Posted
3w ago

Skills

customer service

About the role

Webbs Reserve, located in Fort Myers, FL, is pleased to announce an excellent career opportunity for a part-time Outside Guest Services! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you will contribute to a global leader in golf and community management.

Role Type:
Seasonal (Position will last 6 months or less)

Summary:
As a key member of the property’s golf operations team, the Outside Guest Services/Golf Cart/Range Attendant reports directly to the Golf Course general manager and attends to the golf cart fleet and driving range. This position is mainly outside, involves a lot of walking and weather may be inclement.
Qualifications, Knowledge and Skill Requirements:
  • Must have strong customer/guest orientation
  • Must have strong communication and interpersonal skills
  • Must be dependable
  • Must have friendly personality and enjoy working with the public
  • Working knowledge of the rules of golf is preferred
  • Ability to learn and enforce course policies, rules, and regulations
  • Ability to follow verbal and written instructions
  • Ability to use equipment and tools properly and safely
  • organized and able to work well in a fast-paced environment
  • Must have drivers license
Responsibilities:
  • Maintain a professional appearance
  • Bringing carts from the cart barn in the morning and returning carts to the cart barn at the end of the day
  • Cleaning, fueling, and checking carts after each use
  • Clean and maintain cart barn
  • Ensure the practice range is open and ready for players in the morning
  • Ensure the clubhouse and practice range areas are kept orderly and clean, including restrooms and trash cans
  • Work closely with Pro Shop staff to prepare for and conduct golf tournament
  • Implement and support all course policies and programs as communicated by management
  • Ensure the carts are available for player use at all times
  • Work closely with Pro Shop staff to prepare for and conduct golf tournament
  • Implement and support all course policies and programs as communicated by management
  • Perform other duties as assigned by supervisor or manager
Working Conditions:
  • While performing the required duties of this job, the employee is regularly required to reach with arms and hands
  • The employee often is required to walk, stand, talk or hear, handle, feel or operate objects
  • The employee must be able to lift and/or move up to 30lbs occasionally
  • The employee will occasionally be required to sit, stoop, kneel, crouch, twist or crawl
  • Specific vision abilities include close, distance, color, and peripheral vision, and depth perception
  • Moderate exposure to extreme cold, heat, working outdoors, mechanical hazards and electrical hazards
  • Exposure to pollens and dust
  • Noise level is moderately quiet
  • Work weekends and holidays and work extended hours during golf and holiday season
All job descriptions are subject to a periodic review. Additional duties will be assigned occasionally by management.
Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:
  • Healthcare Benefits – Medical (if determined by the ACA measurement)
  • Retirement Benefits – 401(k) with employer match (19 years of age and older)

    Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

    About Troon:
    Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.

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