Patient Account Rep

Where You’ll Work

CHI St. Vincent Heart Clinic Arkansas - Hot Springs

At CHI St. Vincent Heart Clinic in Hot Springs, we provide lifesaving diagnostic procedures, personalized treatment and expert heart disease management. Our cardiologists take the time to educate you about your condition and collaborate closely with cardiovascular surgeons to create the best care plan for your heart health.

Job Summary and Responsibilities

As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping.Every day you will meticulously post these charges and payments to patient accounts and efficiently schedule daily appointments, contributing to the smooth operation of patient billing and scheduling.To be successful in this role, you will demonstrate meticulous attention to detail in financial transactions, strong organizational skills for scheduling, and a commitment to accuracy and efficiency in patient account management.

• Answers phones promptly and courteously
• Responds to mail regarding account inquires
• Answers patient questions
• Works one on one with billing agency to actively collect past due balances
• File all correspondence in patient record
• Researches patient problems and complaints for causes and solutions

Job Requirements

• High School Graduate or
• High School GED and
• 1 year medical clinic experience preferred