Personal Banker-Outbound_Branch Banking-Relationship Management_Thane

Kotak Mahindra Bank

Thāne, MH, India3w ago

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Key details

Location
Thāne, MH, India
Work style
Onsite
Level
Mid level
Job type
Full-time
Function
Finance & Accounting
Focus area
other
Posted
3w ago

Skills

business developmentcustomer service

About the role

We are seeking a driven and customer-focused Personal Banker - Outbound to lead business development efforts at the branch level. The role involves acquiring new customers and driving sales of retail liabilities and third-party products. The ideal candidate will be energetic, goal-oriented, and passionate about delivering exceptional customer service while achieving business targets.
  1. Achieve business objectives for retail liabilities sales at the branch, meeting value, volume, and productivity metrics.
  2. Generate revenue through the sale of CASA, cross-sell products, and third-party offerings like insurance.
  3. Source high-value CASA customers and build comprehensive family banking relationships.
  4. Acquire new-to-bank customers through personal efforts and acquisition channels.
  5. Contact a minimum of 20 customers daily and meet at least 4 customers/prospects per day.
  6. Upgrade customers from lower product categories to premium offerings.
  7. Deliver excellent customer service and maintain long-term relationships.

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