Plastic Labs - Forward Deployed Engineer
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Key details
- Salary
- $190K–$235K/yr
- Location
- New York City, NY, United States
- Work style
- Onsite
- Level
- Mid level
- Experience
- 3–6 yrs
- Function
- Software engineering
- Focus area
- Full stack
- Posted
- Yesterday
Skills
About the role
Source: Paraform - https://www.paraform.com/share/plastic-labs/cmt95p9s3001m0djrbr4vvj65
Compensation: $190,000-$235,000 base + competitive equity. Relocation support $5K.
Location: Williamsburg, Brooklyn, NY (Domino Sugar Factory) - on-site 5 days/week. Visa: not open to any visas (US citizen / Green Card).
About this role
Forward Deployed Engineer with 3+ years of experience to own enterprise customer relationships end-to-end, from pre-sales demos to post-sales integration, for Honcho, Plastic Labs' AI memory and identity infrastructure. First dedicated FDE at a fast-growing neolab (50x developer growth in 3 months) that trains its own models and is the #1 trusted memory provider in the agentic AI ecosystem.
What will you be doing?
Manage enterprise deal flow end-to-end: triage inbound, move customers through the pipeline, deliver on commitments
Build demos and collateral (slide decks, one-pagers, reference integrations) tailored to each customer's vertical and use case
Embed with customers post-sale: audit their codebases and build Honcho integrations directly
Educate enterprise customers on agentic engineering mental models and how to leverage Honcho
Feed customer friction and insights back to the dev team to improve the product
Tech stack
Python, FastAPI, TypeScript, JavaScript, SQL, REST APIs, Docker, Kubernetes, AWS, GCP, LLMs, Agentic Frameworks
About Plastic Labs
Engineering-driven AI lab (ML + cognitive science) building Honcho, open-source continual-learning infrastructure for AI memory and identity modeling; trains proprietary models for theory-of-mind identity inference. Backed by Long Journey Ventures, Four Rivers Group, Mozilla Ventures, Greycroft, Betaworks, Differential Ventures, Variant. ~15 people, founded 2023, $9M total funding, Brooklyn.
3-5 years with a solid software engineering foundation, ideally moving into customer-facing work
Comfortable owning pre-sales demos through post-sales integration
Python/FastAPI, TypeScript/JavaScript, SQL, REST APIs; Docker/Kubernetes, AWS/GCP; LLMs and agentic frameworks
High-agency autodidact; generalist
US citizen or Green Card holder (no visa sponsorship); 5 days in office in Williamsburg, Brooklyn
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