Production Services Technician

Reporting to the Director of Information Technology Services, the Production Services Technician provides technical support in the planning and provision of sound, lighting, staging and A/V production services.

Primary Duties and Responsibilities

• Collaborate with performers, event sponsors, the Visual & Performing Arts Departments and student activities’ faculty/staff, and student technical crews to ensure the successful design and implementation of sound, lighting, video and staging programs;
• Provide lighting setup & operation, live sound reinforcement, other audio and video services and general stage management logistics, in coordination with event hosts;
• Deliver and deploys audio visual equipment to support academic programs and events;
• Provide audio and visual support to the faculty in the Visual and Performing Arts department;
• Serve as a technical liaison to guest artists, performers, and vendors;
• Maintain existing mobile and installed audio/visual equipment including sound, lighting, projection and other venue systems;
• Collaborate with faculty in the Music department to support the software and hardware in the Hess Center Recording Studio;
• Collaborate with Radio Station Advisor to maintain equipment and provide technical support to students and the station’s faculty advisor.
• Provide training and support for audio visual systems installed in the Hess Center for the Arts performance spaces, and other event and meeting facilities on campus, in collaboration with other ITS staff members

Perform other duties as assigned.

Job Specifications

• Associate’s degree required, Bachelor’s degree preferred;
• 1-3 years’ experience working with sound and lighting in a performance environment is required, experience working in an educational environment is preferred;
• Proficiency with digital sound technologies including mixing digital consoles, digital processors, and installed equipment;
• Proficiency with post-production and presentation software is highly desirable;
• Willingness to work a flexible schedule, including evening and/or weekend hours, to support special events, rehearsals and performances;
• Strong initiative and the ability to be self-directed, resourceful and creative;
• Demonstrated proficiency in managing multiple projects and priorities simultaneously;
• Ability to troubleshoot complex A/V systems;
• Willingness and ability to learn additional technologies as needed;
• Strong written and oral communication skills;
• Attention to details;
• Excellent organizational and interpersonal skills;
• Facility with and interest in the promotion of cooperation and teamwork with colleagues;
• Strong customer service orientation;
• Demonstrated commitment to diversity and inclusion, and to serving the needs of a diverse community.

Physical Job Demands

Ability to frequently:

• climb ladders, stairs, ramps, poles
• stoop, crouch and kneel
• work in awkward positions
• reach, feel and grasp objects
• sustain substantial movements of the wrists, hands and/or fingers
• walk from one work site to the next
• sit or stand for sustained periods of time
• receive and communicate information with others to safely and effectively perform functions of job
• Close visual acuity to view a computer monitor, light or sound board
• Moderate physical requirements, which includes exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Working Conditions

The worker is mainly in an indoor venue environment and is not substantially exposed to adverse environmental conditions. Worker is occasionally subject to both inside and outside environmental conditions, including heat and humidity in the summer. Worker is occasionally subject to noise.

Disclaimer

The above job description is intended to describe the general nature and level of work being performed by employees assigned to this classification. This job description is not intended to be construed as a comprehensive list of all responsibilities, duties and skills required of personnel so classified. It is expected that job duties and responsibilities will develop over time commensurate with performance.