Program Director Behavioral Health Services
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Key details
- Location
- Troy, NY, United States
- Work style
- Onsite
- Level
- Lead / Staff+
- Job type
- Full-time
- Experience
- 2–4 yrs
- Function
- Healthcare
- Focus area
- other
- Posted
- Yesterday
Skills
About the role
Unity House of Troy, Inc. is seeking an experienced, compassionate Program Director of Behavioral Health Services to lead our team and oversee clinical operations. This is an exciting opportunity for a dedicated behavioral health professional to make a meaningful difference in the lives of individuals living with serious mental illness and co-occurring disorders.
A $1,500 sign-on bonus is available to eligible candidates!
Key Responsibilities
- Provide clinical and administrative oversight of program operations and clinical staff.
- Ensure compliance with Medicaid, fee-for-service billing requirements, regulatory standards, and agency policies.
- Supervise, mentor, and support staff to promote effective service delivery and professional growth.
- Promote best practices in recovery-oriented, trauma-informed, and person-centered care.
- Monitor service utilization, clinical documentation, and billing practices to ensure accuracy, compliance, and efficiency.
- Lead staff meetings, training sessions, and performance evaluations.
- Monitor program outcomes and implement quality improvement initiatives to enhance service quality and client recovery.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Collaborate with community partners, state agencies, and other stakeholders to support coordinated care.
- Promote an inclusive environment grounded in respect, dignity, and belonging.
- Respond to emergencies and provide after-hours support to staff as needed.
- Maintain some direct client contact while primarily focusing on program leadership, supervision, and administration.
Qualifications
- Master’s degree in Social Work, Mental Health Counseling, Psychology, or a related field.
- New York State LMSW, LCSW, or LMHC license strongly preferred.
- Two to four years of supervisory and/or administrative experience in a behavioral health setting.
- Experience working with individuals with serious mental illness, co-occurring disorders, and complex service needs.
- Knowledge of Medicaid, fee-for-service billing, clinical documentation, and applicable regulatory requirements.
- Strong leadership, organizational, problem-solving, and communication skills.
- Ability to lead a team, manage competing priorities, and support high-quality clinical services.
- Valid New York State driver’s license and reliable transportation.
- Ability to respond to emergencies and provide after-hours support as needed.
Why Join Unity House?
At Unity House, you’ll have the opportunity to lead a dedicated team, support meaningful recovery, and help strengthen behavioral health services in our community. We value collaboration, professional development, inclusion, and the dignity of every individual we serve.
Make a difference. Lead with purpose. Join Unity House of Troy, Inc.
- 13 paid days off in your first year (increasing annually)
- 56 hours of NYS Sick Leave
- 12 paid holidays plus 2 floating holidays
- Major medical leave
- Comprehensive medical, dental, vision, and life insurance.
- 403(b) retirement plan with company contributions after one year.
- Additional perks: gym discounts, tuition assistance, cell phone discounts, and 50% off childcare tuition at A Child’s Place
Unity House is a Rensselaer County-based human service agency that provides a wide range of services to meet the otherwise unmet needs of people in our community who are hurting and struggling. We assist those who are living in poverty, adults living with mental illness or HIV/AIDS, victims of domestic violence, and children with developmental delays. We work to achieve social justice in our community and to create a better understanding of those we serve.
As An Equal Opportunity Employer, we commit ourselves to recruiting, hiring, training, and promoting persons in all job classifications without regard to race, color, age, sex, creed, disability, gender identity or expression, sexual orientation, predisposing genetic characteristics national origin, domestic violence victim status, familial status, marital status, military status, pregnancy related condition, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.
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