Program Manager, FDC – Subsidy Builds

This is a remote position.

Position Title: Program Manager, FDC – Subsidy Builds

Base Salary: $105,000 to $155,000 annually DOE

Bonus: Target annual bonus

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge.

As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.

Our Company Values:

• Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention.
  

• Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions.
  

• Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other. 
  

• Earning Your Trust: We build trust through clear, honest, human communication.
  

Job Summary

The Program Manager, Fiber Design & Construction (FDC) - Subsidy Builds is a hands-on program leader responsible for planning and delivering fiber construction programs supported by federal, state and local subsidy funding. This role leads schedule, budget, location-data, milestone, risk and compliance management and partners with engineering, design, permitting, construction, operations, vendors, Finance and Regulatory & External Affairs to move subsidized builds from award through customer-ready service activation and certification.

This Program Manager brings structure, clarity and accountability to a complex portfolio of subsidized builds. The ideal candidate translates funding requirements, location-level data and construction dependencies into clear plans and actions while maintaining a recurring operating rhythm that keeps teams aligned, risks visible and milestone certifications audit-ready.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

Strategic Alignment & Communication

· Translate subsidy award commitments and build strategy into integrated work plans, prioritized actions and measurable deliverables.

· Reinforce disciplined reporting through structured updates on completed work, upcoming milestones, compliance deliverables, risks and support needed.

· Develop and present executive reporting summarizing schedule performance, budget status, completed and remaining locations, compliance readiness, key risks and recovery actions.

· Maintain cross-functional alignment across engineering, design, permitting, construction, operations, vendors, Finance and Regulatory & External Affairs through recurring program reviews.

· Serve as the primary FDC program owner for assigned subsidy-funded portfolios and maintain accountability for buildout timelines, funded-location commitments, certification milestones and reporting deadlines.

· Establish recurring program, milestone, risk and compliance reviews and document decisions, owners, due dates and recovery plans.

Planning & Modeling

· Support sequencing and prioritization based on funding deadlines, construction readiness, resource availability, vendor capacity and permitting constraints.

· Validate planning inputs including eligible locations, award assumptions, design readiness, permitting status, construction scope and serviceability requirements.

· Build readiness and compliance checklists supporting transitions between design, permitting, construction, service activation and milestone certification.

· Analyze forecasts against subsidy buildout commitments, ready-for-sale objectives and funding milestones and identify recovery actions for schedule or location gaps.

· Surface high-cost, high-risk or potentially ineligible segments early and coordinate alternatives with engineering, design, Finance and Regulatory & External Affairs.

· Drive subsidy-funded programs from award and planning through construction completion, service activation and required certification.

· Monitor contractor and vendor performance and escalate issues affecting schedule, budget, funded-location commitments or compliance requirements.

Milestones & Dependencies