Quality Specialist II

About us

Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.

Purpose of the Role

Ensures the implementation and continuous improvement of Quality systems, dashboards, and digital tools, including the integration of AI and machine learning into Quality processes to drive efficiency, enhance insights, and support informed decision‑making for business leaders. Additionally, champions artificial intelligence across the Quality function through initiatives such as the development of Quality-focused AI agents and the delivery of AI capability-building and training across the Quality community of practice.

Key Responsibilities

Digital and AI road map

· Work closely with the Quality Leadership Team to support and contribute to the digital and AI roadmap of the Quality function, ensuring alignment with Worley’s digital strategy

· Act as the focal point for advising on digital solutions and AI initiatives that enhance Quality capabilities

· Provide support to global digital initiatives to enable the integration of Quality-related data into global digital platforms and standard delivery software, testing and validation of AI assist tools related to MS/KS System.

· Contribute to improving data structures to enable AI-driven insights and predictive quality analytics.

Quality digital systems and tools

· Administer Quality digital systems, tools, and dashboards, including user access, role management, and configuration support.

· Act as first-line support for Quality digital system issues, data queries, and reporting discrepancies, escalating when required.

· Support Quality digital system enhancements, upgrades, and releases in coordination with system owners and Digital/IT teams.

· Work closely with Worley Assurance System team to coordinate the improvements to enhance the quality of data and reporting.

· Maintain and enhance standard Quality dashboards, scorecards, and routine reports.

· Develop and deliver AI enablement, automation, and simplification of Quality processes and reporting (e.g., automated workflows, intelligent data validation, insights generation).

· Identify opportunities for digitization and continuous improvement of Quality systems and processes.

Quality working groups and networks

· Promote adoption of digital tools and AI-enabled ways of working across the Quality community. Train and assist Quality team on new developed digital and AI tools and agents.

· Maintain and continuously improve AI-retrievable knowledge repositories within collaboration platforms (SharePoint, Teams, Viva Engage), including content structuring, tagging, and access management.

KPIs

· Timely delivery of Quality reports, dashboards, and audit data

· Improved data quality, consistency, and governance across Quality systems

· Reduction in manual effort through automation and digital enhancements

· Stakeholder satisfaction with accessibility, accuracy, and usability of Quality insights

· Structured, user-friendly, and AI-optimized collaboration and knowledge spaces

· Adoption of AI-enabled tools and process improvements within the Quality function

Key internal interfaces

· Quality practitioners and auditors

· Digital Operations and Security

· Digital Transformatio