Retention Strategist for Marketing Agency (US-Based, Remote)
Free account needed to apply or save. It takes a minute, and we'll bring you right back to this job.
Key details
- Location
- Mexico
- Work style
- Remote
- Level
- Mid level
- Job type
- Full-time
- Function
- Marketing & Communications
- Focus area
- other
- Posted
- 5d ago
Skills
About the role
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
Our client is a Klaviyo Master Elite retention and lifecycle marketing agency for DTC/ecommerce brands. Founded by Joshua Chin in 2017, the agency has grown to 80+ team members and served 500+ clients, generating $400M+ in attributable revenue through email, SMS, and push notification campaigns. They are also partners with HubSpot, Mailchimp, Shopify, Postscript, and Tapcart. HQ in Singapore with an office in Sydney, Australia. Clutch Top 15 Email Marketing Company (2026). Website: https://chronos.agency
Responsibilities
- Manage client relationships and serve as primary point of contact
- Troubleshoot client issues and provide technical guidance
- Execute retention/email marketing strategies
- Work within pod-based team structure, hitting monthly performance targets
Requirements
- Hands-on Klaviyo experience (non-negotiable)
- Shopify platform familiarity
- Retention/email marketing background
- Ability to hit the ground running — technical proficiency essential, not just strategic
- Fluent English (accent acceptable; professional, client-facing communication standard required)
- Latin America or South Africa preferred
- Must have strong US timezone overlap
Benefits
- Fully remote.
- Competitive Salary
Get jobs like this as soon as they're posted
JobSuited checks company career sites all day and ranks every opening against your profile. Free to join.