Room Attendant

PortalGreen

Pittsburgh, PA, United StatesYesterday

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Key details

Location
Pittsburgh, PA, United States
Work style
Onsite
Level
Entry level
Job type
Full-time
Experience
1–3 yrs
Function
Hospitality & Food service
Focus area
other
Posted
Yesterday

Skills

stocking

About the role

Hyatt Regency Pittsburgh is seeking Room Attendants who possess a friendly and positive attitude. In this role, you will be tasked with cleaning and maintaining guest rooms, public areas, and back-of-house spaces such as the linen room and laundry areas, in accordance with company procedures and standards, ensuring that we exceed our guests' expectations.

RESPONSIBILITES & DUTIES

  • Stocking the cart to guarantee that sufficient cleaning supplies, equipment, and amenities are available for the proper cleaning of each room.
  • Following knocking procedures before entering a guest room.
  • Cleaning the assigned guest rooms and ensuring that amenities are replenished in each cleaned room. Completing the entire housekeeping checklist.
  • Reporting cleaned rooms to the supervisor for inspection.
  • Notifying any damages or hazards present in guest rooms, such as burned-out light bulbs, broken furniture, or malfunctioning lights.
  • Securing guest room doors upon exiting.
  • Maintaining neatness in the corridors and service areas at all times.
  • Turning in all lost and found items as well as all guest room keys.
  • Adhering to all company policies and procedures.
  • Following safety and security protocols and regulations.
  • Being knowledgeable about department fire prevention and emergency procedures.
  • Utilizing protective equipment as required.
  • Reporting unsafe conditions to management.
  • Reporting accidents, injuries, near-misses, property damage, or loss to management.
  • Ensuring a safe work environment by adhering to all safety and security procedures and regulations.
  • All team members are expected to maintain a neat, clean, and well-groomed appearance, as specified in the team member handbook.
  • Performing any related duties as requested by management.
  • Assisting other housekeeping personnel as needed.

KNOWLEDGE SKILLS & ABILITIES

  • 1-3 years of prior experience in a similar role.
  • Bend and reach to dust, clean and make beds.
  • Stand and walk for varying lengths of time, often long periods.
  • Talk to many different kinds of people to give information, answer questions and provide required services.
  • Visually inspect rooms for cleanliness and guest belongings that have been left behind.
  • Use written communication skills to mark completed rooms on daily paperwork.
  • Move fingers, arms and hands quickly and easily to perform cleaning duties.
  • Lift all equipment and supplies on and off cart.

PHYSICAL DEMANDS

  • Pushing heavy carts.
  • Lifting fifty (50) pounds maximum.


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