Sales / Program Coordinator

The Sales Program Coordinator supports sales operations through auditing, program administration, pricing management, and reporting. The role also ensures accuracy, compliance, and operational efficiency.

Key Responsibilities

Sales Auditing & Accounting

• Process special credits and ensure proper expense allocation
• Track rebates, co-op, and promotional credits
• Maintain supporting documentation and distribute monthly reports
• Manage claim-back programs with appropriate documentation

Spiff Administration

• Administer dealer credits and commissions
• Prepare monthly and year-to-date reporting for spiffs and fees
• Coordinate with third-party administrators
• Audit claims on a regular basis, ensuring accuracy, resolving discrepancies, and enforcing policy timelines

Builder Programs

• Track builder registrations and purchases
• Monitor performance against program requirements and budgets
• Provide reporting on open orders and year-to-date performance

Projects

• Prepare project quotes and conduct monthly status reviews
• Partner with Sales leadership to improve processes and clarify responsibilities

Model Home / Personal Use Program

• Manage quoting and tracking
• Ensure compliance with policies and audit claims for proper reimbursement

Pricing

• Review and approve pricing sheets
• Maintain dealer pricing tools and program-specific pricing
• Support quoting tools and price book management

Compliance

• Research pricing discrepancies and report findings to leadership
• Maintain confidentiality and ensure adherence to company policies

Qualifications

• Strong analytical and organizational skills
• Experience in sales operations, accounting, or program management
• Proficiency in Excel, CRM and reporting tools
• Experience with Dynamics, SAP and/or Power BI are a plus
• High attention to detail with the ability to manage multiple priorities