Sales Support

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

PRIMARY DUTIES & RESPONSIBILITIES 

 

• Sales Support & Enablement

• Prepare and deliver customer quotations (spot quotes, RFQs, small tenders).
• Support sales reps with customer presentations, proposals, and materials.
• Manage follow-ups on quotes, leads, and opportunities.
• Ensure timely responses to customer inquiries.

 

• Tender & Pricing Coordination

• Interface with Tender Management for regional RFQs.
• Gather customer data for bids and ensure pricing compliance.
• Submit tender responses on time with complete documentation.

 

• CRM & Pipeline Management

• Maintain CRM data integrity across accounts and opportunities.
• Track pipeline, status updates, and ensure sales compliance.
• Monitor KPIs including win/loss and GP per account.
• Generate reports and dashboards for leadership

 

• Sales Tools, Reporting, & Analytics

• Update sales collateral, rate sheets, and materials.
• Identify growth opportunities through data insights.

 

• Cross-Functional Coordination

• Align quotations with local product (Air/Ocean).
• Coordinate with Finance for credit checks.
• Partner with Marketing for campaigns and events.

Collaborate with Customer Service on service recovery issues

 

Sales Support role provides critical commercial and administrative support to the regional and local sales organization across all freight products This position works closely with sales managers, account executives, Tender Management, Operations, and Customer Service to ensure timely quoting, CRM accuracy, customer onboarding coordination, and data quality that supports strong regional revenue growth and customer retention.

What moves you?
 

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in India and be prepared to undertake pre-employment checks including a criminal history check and medical.