Senior Associate Operations -New York Payments

Mashreq

Bengaluru, KA, IndiaYesterday

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Key details

Location
Bengaluru, KA, India
Work style
Onsite
Level
Mid level
Job type
Full-time
Function
Operations & Strategy
Focus area
other
Posted
Yesterday

Skills

customer serviceexcelmicrosoft officemicrosoft wordpayment processingtrade finance

About the role

Job Purpose

The incumbent will be responsible for processing Payments, Fund Transfer both USD and local currency under IRU as per Bank’s internal policies, SOP’s/OPM’s/ADM’s as well as relevant ICC guidelines applicable and authorising/inputting the transactions in the processing system. The coverage will be all the areas of Trade Finance for various business segments.

Key Result Areas

  • All processing should be as per SOP/OPM’s and UCP/ISBP/URC as applicable and charges recovery to be as per the extant guidelines.

  • Handle payment messages such as MT103, 202 both incoming and outgoing

  • Knowledge in CHIPS and FED payments and SWIFT investigations

  • Responsible for authorizing/inputting transactions into the system and prepare/authorize relevant SWIFT messages

  • Ad-hoc tasks given by the Team Head

  • Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues.

  • No revenue leakage

  • No outstanding reconciliation entries pending in Nostro or Internal accounts.

Knowledge, Skills and Experience

  • Bachelor's Degree

  • Relevant working experience in Trade Operations

  • Experience in handling cross border Payments including expert level knowledge of MT 100 series, MT 200 series and MT 700 series is a must.

  • Strong communication skills and interpersonal skills

  • Proficiency in MS Office (Word and Excel)

  • Attentive to details, strong analytical skills and interpersonal skills

  • Able to work under pressure, have excellent organizational skills and good team player.

Behavioral Competency

S. NoCompetencyLevel 1 - 4 (1- Basic; 4 Sr Managerial)
Analytical Thinking3
Customer Focus4
Commitment to results4
Attention to detail & Quality4
Interpersonal Relationships4

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