Job Summary: | Join the Colorado School of Public Health as a Senior Business Professional. This position is a key member of the school’s Central Administration that provides an extensive array of independent professional and other administrative support to the Central Office of the school. This position is responsible for supporting special projects and initiatives, events, school symposia, and official school functions, such as historical documentation oversight, school committees, and administrative activities on behalf of the Dean. Administrative duties will include daily operations of the central office, such as managing the front desk, managing the school-wide email inbox, distributing mail throughout the school, managing office supplies, among other duties. This role will support business operations of the central office, including support for financial/fiscal operations. Key Responsibilities: Central Office Support (30%) Serves as the initial contact for the central office, greeting visitors in a professional manner and independently determining the appropriate response, routing, or escalation of inquiries while managing front desk operations and the mail delivery system across the school. Oversees office supply inventory, monitors stock levels, ensures timely procurement, evaluates purchasing needs, and manages vendor relationships to ensure uninterrupted daily operations. Maintains the orderliness, organization, and professional appearance of shared work spaces, including the dean’s suite, breakroom, and conference rooms; assesses facilities-related issues, prioritizes requests, and coordinates resolutions with building services as needed. Creates and maintains content for central office digital monitors; manages the checkout and training system for the OWL (videoconferencing technology), develops procedures for use, and resolves operational issues to ensure effective utilization. Maintains central office SharePoint sites, including updating org charts and the school-wide event calendar; evaluates content needs and recommends updates to improve accessibility and communication. Leads and manages implementation of the project management system to organize team projects, evaluates workflow needs, develops processes, and recommends improvements to increase operational efficiency and accountability. Represents the central office at the monthly ColoradoSPH Administrative & Professional Staff meetings, providing updates on central office activities and identifying opportunities to improve communication and coordination across the school. Leads special initiatives such as the compilation of speaker lists for conferences, researching potential candidates, evaluating alignment with organizational goals, and making recommendations to leadership. Provides direct support to the Dean and senior leadership team by anticipating needs, evaluating competing priorities, exercising discretion in determining appropriate actions, and escalating issues only when necessary. Manages special projects and advances leadership initiatives by independently planning and coordinating activities, evaluating project requirements, establishing timelines, identifying risks, and recommending solutions to support leadership objectives and successful implementation. Performs additional duties as assigned by the Assistant Dean of Operations.
Administrative Support (35%) Arrange meetings for department and central administration leadership, the Executive Committee, faculty members, staff, outside stakeholders, school committees, and others as requested. Negotiate and make arrangements for meeting times, reserve locations, order refreshments, prepare agendas and backup documents, record and distribute meeting minutes as requested, and independently resolve scheduling conflicts while balancing competing priorities. Follow up on meeting deliverables and ensure action items are completed within established timeframes, proactively identifying barriers and coordinating solutions with stakeholders. Provide administrative support on special initiatives and projects as needed, such as Excel spreadsheet or Qualtrics survey creation, including analyzing information, developing reports, and recommending process improvements. Serve as the primary administrative coordinator for executive and leadership searches by interpreting search requirements, advising committee members on processes, resolving procedural issues, and ensuring compliance with established guidelines and timelines. Support the School’s chapter of Delta Omega by coordinating with the chapter president, managing annual recognition activities, maintaining records, and independently ensuring accuracy and completion of all administrative processes. Serve as one of the school's contacts for the EMS system, scheduling for all conference rooms located on the 3rd floor of ColoradoSPH including but not limited to the Teleconference room, Dean’s conference room, Ward Darley conference room, etc., resolving scheduling conflicts, and making operational decisions to maximize space utilization. Convenes quarterly meetings with departmental administrators to strengthen collaboration and streamline administrative workflows between departments and central administration; identifies recurring challenges and recommends solutions to improve efficiency and communication. Maintains faculty entries in the online directory, ensuring biographical details, contact information, academic appointments, research interests, publications, and profile images are current and accurate; independently coordinates with faculty and departmental staff to verify information and resolve discrepancies. Supports executive communications by compiling and validating data, developing polished slide decks and visualizations for leadership presentations, analyzing information for accuracy and completeness, and recommending revisions to ensure alignment with organizational priorities and messaging.
Event Planning and Coordination (10%) Manages and supports special events and functions on behalf of school leadership, such as receptions, community gatherings, lectures, the annual State of the School, recognition events, awards ceremonies, and other events as requested; evaluates event objectives and recommends approaches that support strategic initiatives and campus culture. Independently leads large-scale events from planning through execution by developing project plans, establishing timelines, coordinating stakeholders, resolving logistical challenges, and making operational decisions to ensure successful outcomes. Facilitates vendor selection, room reservations, event promotion, risk management and compliance, provides day-of support, and independently addresses unexpected issues to minimize disruptions and ensure event success.
Customer Service (15%) Serves as the initial contact for the Dean’s Office and manages follow-up with individuals and groups to ensure a high level of service; evaluates requests and determines the most appropriate response, resource, or referral. Screens, prioritizes, and responds to communications received through the school email and requests for information, exercising judgment in determining urgency, appropriate routing, and follow-up actions. Serves as the liaison, as assigned, for administrative issues involving campus partners, other CU campuses, executive offices, and external organizations; identifies concerns, facilitates resolution, and recommends appropriate courses of action. Fosters positive relationships and serves as a trusted representative of the Dean to employees, campus constituents, system personnel, and external individuals and groups, helping advance school priorities and initiatives. Cultivates an inclusive culture for central administration and the Colorado School of Public Health by identifying opportunities to improve engagement, communication, and collaboration. Establishes and maintains cooperative working relationships with faculty, staff, students, alumni, community partners, affiliates, government agencies, and the public; addresses issues proactively and facilitates solutions that support organizational goals and strengthen institutional partnerships.
Financial Support (10%) Financial oversight of the central office affairs and events, including processing requisitions and payments through Marketplace, or the use of Concur when necessary. Tracking financial reporting provided by the Assistant Dean of Operations.
This position reports to the Assistant Dean of Operations. |
Work Location: Why Join Us: | Hybrid – This position is located on the CU Anschutz Campus in Aurora, CO and is expected to work on site four days per week. The Colorado School of Public Health (ColoradoSPH) is a unique and collaborative graduate school that combines the collective expertise of three Colorado universities: the University of Colorado Anschutz (CU Anschutz) in Aurora, Colorado State University (CSU) in Fort Collins, and the University of Northern Colorado (UNC) in Greeley, Colorado. The Colorado School of Public Health is the only accredited school of public health in the Rocky Mountain Region, attracting top tier faculty and students from across the country, and providing a vital contribution towards ensuring our region’s health and wellbeing. The school’s faculty, staff, and students work together to share knowledge and conduct innovative research and community service to actively address public health issues including chronic disease, access to healthcare, environmental threats, emerging infectious diseases, costly injuries, and more. Why work for the University? We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including: Medical: Multiple plan options Dental: Multiple plan options Additional Insurance: Disability, Life, Vision Retirement 401(a) Plan: Employer contributes 10% of your gross pay Paid Time Off: Accruals over the year Vacation Days: 22/year (maximum accrual 352 hours) Sick Days: 15/year (unlimited maximum accrual) Holiday Days: 10/year Tuition Benefit: Employees have access to this benefit on all CU campuses ECO Pass: Reduced rate RTD Bus and light rail service
There are many additional perks & programs with the CU Advantage. |