Senior Group Manager - Operations | Insurance | REF109985B_2026275250 | Philippines

WNS Global Services

Quezon City, Philippines2w ago

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Key details

Location
Quezon City, Philippines
Work style
Onsite
Level
Lead / Staff+
Job type
Full-time
Experience
5–8 yrs
Function
Operations & Strategy
Focus area
other
Posted
2w ago

About the role

Job Description

• Handles operations from an inbound voice insurance

• Responsible with end to end operational management

• Ensures program and client metric goals are met

• Accountable with fostering growth, development, and leadership to ensure operations and client satisfaction

Qualifications

• University/College Graduate• At least 5 years of experience handling a team as a Operations

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

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