Senior Reliability Engineer

Senior Reliability Engineer

Location: Hyderabad, India
Employment Type: Full-Time; Salaried
Compensation: Base Salary, Bonus, Medical

Job Description 

About Us

Innovapptive is a category-defining SaaS company building the world’s most advanced AI-powered Connected Worker Platform for the industrial sector. Headquartered in Houston, TX, and backed by Vista Equity Partners, Innovapptive is on a mission to reimagine how industrial work gets done — connecting frontline workers, back-office systems, and assets in real time to drive higher safety, reliability, and productivity.

Our platform is trusted by some of the world’s largest enterprises — including Shell, Hess, Cenovus Energy, W.R.Grace, Westlake Chemicals, UNICEF, Kimberly Clark, Scott Miracle Gro, and Newmont Mining to name a few, and across chemicals, energy, mining, and manufacturing industries. These enterprises have achieved tangible, hard-dollar results, such as:

• Over $40 million in annual EBITDA savings at a single enterprise.
• 10× frontline productivity improvements through mobile-first and AI-enabled workflows.
• 15–20% maintenance cost reductions and significant uptime gains across plants and sites.

Innovapptive is recognized by leading industry analysts for its differentiated value creation model:

• Named a Leader in the Frost & Sullivan Industrial Connected Worker Radar.
• Featured by Gartner in “Connected Factory Worker” research and the Hype Cycle for Manufacturing Operations Strategy.
• Cited by LNS Research for delivering 3–5× greater value than point solutions through unified OT–IT execution, AI/vision innovation, and field-proven ROI.

Our growth is backed by Tiger Global Management and Vista Equity Partners, one of the world’s premier software investors, known for scaling high-performance SaaS companies. Together, we are building the next-generation AI Powered Connected Worker Platform, combining cutting-edge technologies — SLM’s, Generative AI, Computer Vision, and Intelligent Orchestration — into a unified system that transforms plant operations globally.

Today, with over 300+ employees across the U.S., India, and ANZ, Innovapptive stands at a pivotal inflection point: with an ambition to scale to $100M ARR within the next 3-4 years by industrializing every aspect of our product, engineering, and customer delivery systems.

The Opportunity

We are seeking a high-caliber Senior Reliability Engineer in Hyderabad to absorb this operational load by embedding a culture of relentless automation. In this high-impact role, you will own the stability, elasticity, and deployment safety of our AWS-driven, Kubernetes-orchestrated (EKS) multi-tenant infrastructure. You will champion infrastructure-as-code (IaC) using Terraform, guard 5 monthly release trains via canary and rollback pipelines, and proactively introduce Chaos Engineering. Operating under a mature, metrics-driven framework, you will directly eliminate manual toil, document critical procedures, and participate in a responsive on-call rotation. This position offers a highly transparent career trajectory to Senior SRE, reporting to a leadership team actively evolving into a world-class VP-led SRE pillar.

How You Will Make An Impact

• Cloud & Environment Infrastructure: Manage and scale environments across AWS services, specifically handling Kubernetes clusters via Amazon EKS, databases (RDS, DynamoDB), and content delivery (CloudFront, S3).
• Deployment Operations: Support 5 major release trains every month. You will handle canary deployments, rollbacks, and run Chaos Engineering exercises to test system resilience.
• CI/CD & Infrastructure as Code (IaC): Use Terraform and Helm to provision infrastructure automatically, and maintain deployment pipelines using GitLab CI/Jenkins and ArgoCD.
• Monitoring & Reliability: Set up SLIs/SLOs (Service Level Indicators/Objectives), design dashboards, and manage alerting using Prometheus, Grafana, CloudWatch, and ELK.
• Incident Response: Participate in the team's on-call rotation, drive Root Cause Analysis (RCA), and write post-mortems to ensure the same issue doesn't happen twice

What You Bring to the Team:

• 7+ years in SRE, DevOps, or infrastructure.
• AWS: EC2, EKS, RDS, S3, CloudFront, IAM, VPC, Dynamodb, Lambda, CloudFormation, AWS CDK 
• IaC : Terraform, Terragrunt, Helm
• Configuration management tools: Chef / Ansible Docker and Kubernetes (EKS).
• CI/CD: GitLab CI or Jenkins, ArgoCD, Github Actions Strong scripting with Bash and/or Python. Linux admin.