Senior Software Engineer - M365
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Key details
- Location
- Suzhou, China
- Work style
- Onsite
- Level
- Senior
- Experience
- 4–7 yrs
- Function
- Software engineering
- Focus area
- Backend
- Posted
- 16h ago
Skills
About the role
We engineer the systems that keep Microsoft 365 running—always. As part of the High Availability (HA) team, you'll build and operate mission-critical infrastructure that protects customer data and ensures service resilience across global data centers. Our work spans three evolving areas: large-scale distributed storage and high-availability systems; AI agents and agentic engineering that automate operations and software development; and applied AI, machine learning, and data science that enable intelligent prediction, decision-making, and optimization.
As a Senior Software Engineer, you will design and implement innovative solutions across these areas, tackling complex challenges in distributed systems while applying emerging AI technologies to transform how cloud infrastructure is built and operated. You will work on projects ranging from replication and recovery systems and next-generation storage architectures to autonomous incident mitigation, AI-powered engineering workflows, and predictive models for system reliability. The focus of your work will evolve with our technical priorities, offering opportunities to deepen your expertise and drive meaningful innovation across multiple domains.
We are looking for engineers with strong software engineering fundamentals, practical experience with modern AI technologies, and a passion for continuous learning. This opportunity will allow you to solve challenging problems at global scale, explore emerging technologies, and shape the next generation of intelligent and resilient cloud infrastructure.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Design, develop, and operate large-scale distributed storage and high-availability systems, including data replication, database copy management, failover, recovery, and evolving storage architectures, to improve reliability, scalability, performance, and efficiency.
Build and apply AI agents and agentic workflows to automate incident investigation, mitigation, root-cause analysis, software development, testing, debugging, and other operational and engineering processes.
Apply AI, machine learning, and data science techniques to analyze large-scale operational data, develop predictive and decision models, identify system risks, and optimize reliability and resource efficiency.
Independently drive complex engineering projects from technical design and implementation through testing, deployment, production operations, and continuous improvement.
Collaborate with cross-functional teams across storage, infrastructure, and AI engineering to solve challenging technical problems and advance system architecture and engineering practices.
Continuously explore, evaluate, and apply emerging technologies and engineering approaches to deliver innovative, practical solutions.
Qualifications
Required Qualifications:
- Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR equivalent experience.
Preferred Qualifications:
- Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR equivalent experience.
- Experience designing, developing, and operating large-scale distributed systems, cloud infrastructure, or backend services.
- Solid understanding of software engineering fundamentals, system architecture, concurrency, reliability, and fault tolerance.
- Hands-on experience using AI and developing or integrating AI agents and agentic workflows to solve practical engineering problems.
- Foundational understanding of machine learning, statistical analysis, or data-driven modeling, with the ability to evaluate and apply these approaches to engineering problems.
- Demonstrated ability to independently solve complex technical problems, deliver high-quality production software, and continuously learn and adopt emerging technologies.
- Experience with distributed storage systems, databases, replication protocols, consistency models, or advanced storage technologies such as erasure coding and Shingled Magnetic Recording (SMR).
- Experience building production AI agent systems, including tool integration, Model Context Protocol (MCP), orchestration, evaluation, safety guardrails, and autonomous task execution.
- Hands-on experience with applied machine learning, data science, predictive modeling, anomaly detection, or decision optimization, particularly using large-scale operational telemetry.
- Experience applying agentic engineering to automate software development, testing, troubleshooting, or incident management workflows.
- Experience designing, troubleshooting, and optimizing highly available services in large-scale cloud production environments.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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