Senior System Analyst

Service New Brunswick

Senior System Analyst

Open Competition

Permanent Opportunities

R2026/27-496

Pay Band 5

Flexible Work Location Within New Brunswick

Working at Service New Brunswick is more than just a job — it’s an opportunity to build a meaningful career. Guided by our vision of "Excellence in Service Delivery", our teams provide high-quality, innovative public services for customers with a focus on value for all New Brunswickers.

Known for our people-oriented workplace culture, we foster an environment where innovation, inclusivity, and teamwork are celebrated. We are proud to be recognized as one of Atlantic Canada's Top Employers for 2026!

What We Offer:

At SNB, our people are at the heart of everything we do. We are:

Human-Centered: We prioritize well-being and flexibility for our employees.
Driven by Growth: We invest in your professional development and career advancement.
Celebrating Excellence: We recognize and reward outstanding contributions.
United by Purpose: Every project you work on makes a real difference for New Brunswickers.
Empowered to Decide: We trust our teams to make decisions and innovate boldly.

With offices and locations in most New Brunswick cities and a wide variety of positions and job roles, SNB offers unmatched opportunities for growth and impact, including an employee recognition program, a mentoring program, training & development opportunities, employee townhalls and ongoing leadership development.

SNB also offers a comprehensive employee benefits package.

Service New Brunswick’s Technology Services Division is seeking to create a list of qualified candidates to fill current and future Senior System Analyst roles. The SNB Technology Services Division provides technology services to all Government of New Brunswick departments and Regional Health Authorities. With over 800 employees, we form one of the largest IT employers in the province with office locations in most cities and regions. We are mandated to deliver an extensive range of IT Services across various information technology disciplines. Members of our team have the opportunity drive innovation and excellence across government using technology.

The Government of New Brunswick (GNB) is committed to transforming how it manages its operational business units and finances. GNB’s goal is to modernize its business processes through the implementation and operation of an Oracle Enterprise Resource Planning (ERP) Cloud Software as a Service (SaaS) solution over the next 10+ years. The Senior System Analysts will play a role in the efficient and effective delivery of technology and business solutions needed to meet GNB's evolving business requirements and improvement of processes. This position is part of a multi-disciplinary and highly skilled DEV/OPS team assigned to creating and supporting innovative strategies to help transform GNB service delivery through the ERP Cloud platform.

Who are you?

You are client-centric and passionate about delivering exceptional service
You demonstrate initiative and are adaptable, organized and solution-oriented
You are self-motivated with strong teamwork skills
You are an effective communicator and collaborator
You have strong problem solving and analytical skills
You have knowledge of best practices to guide your efforts to deliver high-quality solutions

What will you be doing?

The Senior System Analyst’s responsibilities will include but are not limited to:

Analyzing, designing, configuring, and supporting Oracle Fusion HCM solutions, including Core HR, Payroll, Benefits, Absence Management, Time and Labor, Talent Management, and Workforce Structures, to meet business requirements and strategic objectives.

Working closely with Human Resources, Payroll, Finance, and technical teams to gather requirements, assess impacts, and develop scalable solutions that align with organizational policies, best practices, and Oracle Fusion standards.

Developing and maintaining reports, dashboards, and analytics using Oracle Transactional Business Intelligence (OTBI), HCM Extracts, BI Publisher, and Financial Reporting tools to support operational and regulatory reporting requirements.

Evaluating and implementing Oracle quarterly releases, new features, legislative updates, and payroll-related enhancements, including impact assessments, testing coordination, and stakeholder communication.

Providing operational support for Oracle Fusion HCM and Payroll, including troubleshooting production issues, resolving system defects, supporting payroll processing activities, and ensuring service levels are maintained.

Designing, testing, and supporting integrations between Oracle Fusion HCM, payroll, benefits providers, time collection systems, financial systems, and other internal or external applications.

Supporting the integrity, accuracy, security, and confidentiality of employee and payroll data through effective configuration, validation, and adherence to data governance standards.

Collaborating with other teams (Integration, Infrastructure, etc.) within Technology Services to investigate and ensure implementation of effective solutions.

Conducting system analysis and recommending improvements to HR and payroll business processes, system functionality, and user experience.

Providing technical leadership, guidance, and mentorship to business analysts, systems analysts, and other team members regarding Oracle Fusion HCM functionality, configuration standards, support processes, and best practices.

Developing and maintaining system documentation, including solution designs, process flows, configuration specifications, test plans, and operational procedures.

Supporting testing activities, including system integration testing, user acceptance testing, payroll parallel testing, and regression testing associated with system changes and Oracle quarterly updates.

Ensuring all design, development, maintenance, and support activities comply with organizational policies, security standards, audit requirements, and payroll legislative obligations.

Contributing to the continuous improvement of incident, problem, change, release, and risk management processes within the Oracle Fusion ERP support environment.

Managing multiple priorities, projects, and operational support activities in a fast-paced environment while maintaining a high level of service to HR and payroll stakeholders.

ESSENTIAL QUALIFICATIONS:

A university degree in Computer Science or a related field and a minimum of five (5) years related experience in System Development and support OR a two (2) year college diploma in Information Technology with a minimum of seven (7) years related experience.

Experience with one or more Core HR, Payroll, Benefits, Absence Management, Time and Labor, Talent Management, and Workforce Structures in Oracle Fusion Cloud or other related HRM systems.

Subject to the response to this competition, an equivalent combination of education, training and experience may be considered.

Written and spoken competence in English and French is required for some positions. Other positions will require written and spoken competence in English only.

Please state your language capability on your application and ensure that preferred language for assessment is clearly identified.

Applicants must clearly demonstrate the essential qualifications to be given further consideration.

ASSET QUALIFICATIONS: Preference may be given to candidates who demonstrate they have training or experience in one or more of the following areas:

Experience with Oracle Fusion Cloud in areas such as Human Resources, Procurement or Finance
Experience with a large Enterprise Resource Planning Solution in areas such as Human Resources, Procurement or Finance
Experience with Oracle Cloud Enterprise Performance Management (EPM)
Experience with Oracle Maintenance Cloud (OMC)
Experience with SaaS or PaaS solutions or technologies
Experience with SQL, Oracle PL/SQL
Experience with planning and managing software releases
Experience in assessing the impacts and risks of customization and configuration to support long term system and business process sustainability within a SaaS application.
Knowledgeable in Data Conversion/Migrations, Inbound/Outbound interfaces, and Reports with 3rd party applications.

Subject to the response to this competition, candidates may be required to demonstrate on their application one or more of the asset qualifications in addition to the essential qualifications in order to be given further consideration.

OPERATIONAL REQUIREMENTS:

Some weekday evening and weekend work hours may be required on occasion.
Some travel throughout the province may be required, and you must possess a valid driver’s license.
Candidates will be required to undergo Criminal History Clearance prior to appointment.

BEHAVIOURAL COMPETENCIES: The successful candidate will possess the following behavioral competencies:

Client Service Orientation
Results Orientation
Teamwork and Cooperation
Relationship / Network Building
Strategic Thinking
Creative Thinking/Innovation

TECHNICAL COMPETENCIES: The successful candidate will possess the following technical competencies:

Consulting Skills
Specialized Subject Matter Expertise and Knowledge
Planning and Organizing Skills

Resumes should be in chronological order specifying education and employment in months and years including part-time and full-time employment.

Salary: $ 68,614 - $ 95,810 annually – Pay Band 5 - Management and Non-Union Pay Plan

We strongly encourage you to submit your application via the online portal, by using the “Apply Online” button, to increase the efficiency and maintain a consistent candidate experience. Please ensure your application is complete by 16 November, 2026 and indicate competition number R85-2026/27-496. In the unlikely event that you experience technical difficulties or are unable to complete your application online, contact pc@snb.ca.

This competition may be used to fill future vacancies at the same level.

We thank all those who apply, however only those selected for further consideration will be contacted. This competition may be used to fill future vacancies at the same level within the same work location.

Veterans, who demonstrate they are among the most qualified, shall be given preference at the time of appointment.