Senior Technical Program Manager

Accountabilities:

You will coordinate cross-functional engineering delivery, improve operational efficiency, and ensure teams have clear priorities, ownership, and visibility into progress.

• Manage intake and triage for central services, DevOps, and data teams, determining request ownership, priorities, and delivery timelines.

• Maintain a consolidated view of ongoing initiatives to coordinate parallel work, prevent conflicts, and protect delivery outcomes.

• Track releases and communicate what has shipped, what is rolling out, and what is blocked, providing clear explanations of delivery decisions.

• Identify stalled initiatives, resolve bottlenecks, and proactively address issues that could affect delivery.

• Lead a small team of contract engineers working across central services and data, including setting priorities, conducting one-on-one meetings, and providing performance feedback.

• Automate operational workflows by integrating systems through APIs, connecting tools, and reducing manual status tracking.

• Develop consolidated dashboards that provide visibility into applications, infrastructure, data systems, and release progress, bringing together information from multiple sources.

• Integrate AI tools into engineering workflows to improve productivity, coordination, and decision-making.

• Oversee core delivery practices, including planning, commitments, retrospectives, release ownership, and accountability.

Requirements:

You should bring a strong technical foundation, practical delivery leadership experience, and a proactive approach to automation. The ideal candidate can engage with engineers as a technical peer while keeping projects organized, stakeholders informed, and teams focused on the right priorities.

• Professional software development experience, with a subsequent focus on technical program management or delivery coordination.

• Ability to read code, write scripts, and collaborate effectively with engineering teams; no specific programming language is required.

• Demonstrated ability to automate workflows, call APIs, integrate tools, and build reporting solutions independently.

• Practical experience using AI tools extensively, with sound judgment about their strengths, limitations, and appropriate applications.

• Experience managing delivery or release reporting for a team that ships software regularly.

• Previous experience leading engineers or a small technical team, including setting priorities and supporting team performance.

• Strong prioritization skills and the ability to distinguish genuine urgency from competing demands.

• Excellent written communication skills, with the ability to document decisions and communicate progress clearly.

• A calm, dependable leadership style that encourages early communication and proactive problem-solving.

Nice to Have:

• Experience with live-service products, real-money gaming, or regulated products.

• Familiarity with mobile release management, including Apple App Store and Google Play processes.

• Experience administering Jira or Confluence.

• Knowledge of incident response and on-call practices.

• Experience with AWS or another cloud platform.

Benefits:

• Contract-based engagement.

• Opportunity to work across central services, DevOps, data, and engineering operations.

• Hands-on ownership of automation, reporting, and delivery improvement initiatives.

• Opportunity to lead a small team of contract engineers.

• Exposure to AI-enabled engineering workflows and a complex, real-money gaming technology environment.

• Compensation, healthcare, paid leave, and other benefits are not specified in the provided job description.