Senior Vice President

Accountabilities:

• Develop and execute the overall commercial strategy to drive sustainable revenue growth, strengthen market positioning, and expand into new opportunities.

• Lead, mentor, and develop a high-performing commercial organization with a strong culture of accountability, execution, collaboration, and customer focus.

• Establish and maintain executive-level relationships with key customers, government agencies, industry associations, and strategic partners.

• Advise executive leadership on market dynamics, competitive positioning, emerging opportunities, and strategic growth initiatives.

• Champion a customer-centric culture focused on long-term relationships, customer satisfaction, retention, and measurable outcomes.

• Drive improvements across sales processes, commercial performance, and operational efficiency.

• Use data, analytics, and performance metrics to evaluate results, identify opportunities, and guide strategic decision-making.

• Collaborate closely with product, marketing, customer success, and other functions to align commercial priorities with broader business objectives.

• Represent the organization in executive meetings, customer engagements, strategic sales opportunities, and other high-impact business activities.

• Travel domestically and internationally as required, with travel expected to be up to approximately 25% per year.

Requirements:

• At least 8 years of experience in an executive leadership position, ideally within a software or technology solutions environment.

• Demonstrated success driving significant revenue growth and building, leading, and developing high-performing teams.

• Strong expertise in commercial strategy, sales process optimization, business development, and performance management.

• Excellent understanding of business operations, customer engagement, and strategies for improving organizational efficiency.

• Exceptional executive leadership, communication, relationship-building, and collaboration skills.

• A data-driven and results-oriented mindset, with the ability to translate business intelligence into actionable decisions.

• Experience managing complex stakeholder relationships, including senior customers, strategic partners, government organizations, or industry bodies.

• Experience in Healthcare IT or public-sector software—including solutions serving utilities, local governments, school districts, or public safety organizations—is highly valued.

• Familiarity with sales automation and CRM platforms such as Salesforce.

• Strong understanding of analytics platforms, sales performance indicators, and commercial reporting.

• Proven ability to work effectively across product, marketing, customer success, and other cross-functional teams.

• Ability to travel domestically and internationally up to 25% annually, with a valid passport and the ability to obtain required visas when necessary.

• Availability to work within the Eastern Time Zone.

Benefits:

• Base salary starting at approximately $150,000 USD per year, depending on qualifications and experience.

• Eligibility to participate in a performance-based bonus program.

• Comprehensive medical, dental, and vision coverage.

• Three weeks of vacation plus five personal days.

• Employee stock ownership opportunities.

• RRSP program and 401(k) with employer matching, where applicable.

• Fully remote working environment for eligible candidates in Canada.

• Opportunities for career advancement, leadership development, and ongoing professional growth.

• A culture that encourages community involvement, giving back, learning, and collaboration.

• A supportive and flexible work environment designed to empower employees and encourage meaningful contributions.