Server: Part-Time Openings

CUL1001CLNRY

Napa, CA, United States4d ago

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Key details

Salary
$35K/yr
Location
Napa, CA, United States
Work style
Onsite
Level
Mid level
Job type
Part-time
Function
Hospitality & Food service
Focus area
other
Posted
4d ago

Skills

cash handlingcustomer serviceupselling

About the role

The hiring rate for this position is $16.90 per hour.

Please apply to learn more about the benefits of working for the CIA.

POSITION SUMMARY

The Server is responsible for ensuring all guests have a positive experience. This position also assists the restaurant team in achieving planned sales by upselling specialty food and beverage items.

ESSENTIAL RESPONSIBILITIES

  • Assists guests by anticipating their needs while they are in the restaurant and introducing them to all of the food and beverage programs that we have to offer.
  • Maintains cleanliness and organization of work-stations.
  • Completes opening and closing side work as assigned with the goal of contributing to an organized, well-prepared work environment.
  • Maintains a strong food and beverage knowledge base in an effort to provide the best possible guest service experience.
  • Maintains control and timing throughout shift to ensure quality guest experience.
  • Ensures each and every table is maintained during the dining experience according to standard.
  • Closing the guest experience by handling cash and credit card transactions accurately.
  • Any and all other duties as assigned.

REQUIRED QUALIFICATIONS

Education:

  • High School Diploma or equivalent.

Experience:

  • Prior customer service experience.

Licenses / Certifications:

  • TIPS responsible alcohol service certification, or equivalent or ability to acquire within thirty (30) days of hire.

PREFERRED QUALIFICATIONS

  • Restaurant service experience.

REQUIRED SKILLS

  • Demonstrated qualities of hospitality.
  • Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously.
  • Demonstrated ability to show a high level of service responsiveness to customers.
  • Must display a high level of energy and self-motivation.
  • Highly organized, attentive to detail, accurate and efficient.
  • Able to work well within a team.
  • Punctual and dependable.

WORKING CONDITIONS

  • Ability to frequently lift and carry 30 pounds.
  • Ability to occasionally lift and carry 50 pounds with assistance.
  • Ability to stand and work for extended periods of time during customary service hours.
  • Ability to work in an outdoor environment with varying temperatures, including temperatures above 100° F.

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