Service Account Assistant

Job Description

As a Service Account Assistant, you will help support client accounts while working closely with internal teams to ensure service requests, account information, and daily operational needs are handled accurately and efficiently.

This role is ideal for someone who is organized, professional, detail-oriented, and comfortable communicating with clients and team members. You will play an important part in maintaining positive client relationships and helping ensure a smooth service experience from beginning to end.

Responsibilities

• Assist with the day-to-day coordination and support of client accounts.

• Communicate professionally with clients regarding service needs, updates, and general account inquiries.

• Maintain accurate account information, records, and documentation.

• Coordinate with internal departments to help resolve service requests and account-related matters.

• Track open requests and follow up to ensure timely completion.

• Assist with scheduling, documentation, reporting, and administrative tasks.

• Identify account needs and communicate important updates to the appropriate team members.

• Help maintain strong, professional relationships with clients.

• Support the account management team with ongoing projects and operational priorities.

• Ensure information is handled accurately, professionally, and confidentially.

Qualifications

• Strong written and verbal communication skills.

• Excellent organization and time-management abilities.

• Strong attention to detail and accuracy.

• Professional and customer-focused attitude.

• Ability to manage multiple priorities in a fast-paced environment.

• Comfortable working independently and as part of a team.

• Strong problem-solving and interpersonal skills.

• Basic computer and administrative skills.

• Willingness to learn new systems, processes, and responsibilities.

• Dependable, adaptable, and motivated to grow professionally.

Additional Information

• Competitive salary: $44,000 – $48,000 per year.

• Full-time employment.

• Professional growth and advancement opportunities.

• Opportunities to develop valuable customer service, account management, logistics, and administrative skills.

• Supportive and collaborative work environment.

• Hands-on training and continued professional development.

• Opportunity to grow alongside an expanding organization.

• Exposure to different areas of logistics, client services, and business operations.

Company Description

Park 6 Logistics is a growing, professional organization committed to delivering reliable service, efficient operations, and a positive experience for both our clients and our team.

We believe strong businesses are built by great people. At Park 6 Logistics, we value professionalism, communication, organization, and individuals who are motivated to learn, contribute, and grow within the company.