Service Supervisor (Rotational) - Kindersley

STR5000SFIL

Kindersley, SK, Canada2w ago

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Key details

Location
Kindersley, SK, Canada
Work style
Onsite
Level
Senior
Job type
Full-time
Experience
8–10 yrs
Function
Operations & Strategy
Focus area
other
Posted
2w ago

Skills

customer servicetroubleshooting

About the role

Here’s a fantastic opportunity to work in a great career in the oil and gas industry, while being able to have longer periods of time off. The Service Supervisor (Rotational) position based out of Kindersley, SK enables an employee to continue to live in their home location across Canada and not relocate. A flexible rotational shift schedule is available.

We offer:

Permanent Employment * Guaranteed Hours * Competitive Wages * Living Allowances (where applicable) * Per Diems * Travel Allowance * Safety Gear Reimbursement * Profit Sharing * Service Recognition * Scholarship Program * Optional Benefits Program * Employee and Family Assistance Plan and more!

Key position functions include:

  • Co-ordinate daily activities of the shop and field service requirements.
  • Enforce current company policies, expectations and Health and Safety programs.
  • Train all Service Technicians through hands on work in the shop and customer locations.
  • Communicate deficiencies to Service Technicians and retrain as required to maintain compliance.
  • Assist with competency evaluations of service, in conjunction with the Manager and Training Department.
  • Handle and control daily work scheduling and time off requests of Service Technicians.
  • Organize and conduct monthly review and meetings for the Service Department.
  • Execute Hours of Service (HOS), review all inspections, log books and FLRA’s of Service Technicians.
  • Assure all company equipment and property is maintained to company expectations.
  • Responsible for booking and scheduling of service fleet units and employee certifications.
  • Perform service tool inventories and service truck inventories when required.
  • Performs training assessments in house and in field for Service Technicians.
  • Lead and work alongside the team members and evaluate their performance in the field.
  • Supervise and motivate field staff to provide and deliver excellent services.
  • Address all client issues in a timely manner and ensure issues have been resolved.
  • Provide technical assistance for bid packaging and presentation.
  • Completion of all HSE requirements and drive all HSE initiatives in the field and shop, along with maintaining 100% compliance on DATS.
  • On call responsibilities.
  • Perform other various duties as assigned by the Branch Manager.
Preferred candidates will possess a combination of the following:
  • Minimum 8 - 10 years of comprehensive knowledge of wellhead products and service industry.
  • Previous management or supervisory experience is an asset.
  • Service Technician Level 3 qualifications and training requirements or industry equivalent.
  • Comprehensive knowledge of all wellhead products and the service industry.
  • Strong troubleshooting and conflict resolution skills
  • Strong leadership, interpersonal and customer service skills.
  • Excellent written and oral communication skills.
  • Class 1 or 3 Drivers License, ability to produce a current driver's abstract.
In order to meet customer site access safety requirements, applicants must participate in an alcohol and drug test and show compliance with Stream-Flo’s Alcohol and Drug Policy before being considered eligible for hire.

Stream-Flo Industries Ltd. is a privately owned and operated Canadian manufacturer of wellhead, production gate valve and check valve equipment. Since our inception in 1962, we have become a recognized leader for our superior technology, innovative designs and top quality products.

Go to www.streamflo.com for more job opportunities at our other Branch locations!

Please apply to:

Stream-Flo Industries Ltd.
Attention: Human Resources
Email: careers@streamflo.com
Web: www.streamflo.com

We thank all applicants for their interest. However only those candidates identified for further consideration will be contacted.

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