Service Technician Production Facility
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Key details
- Location
- Kansas City, KS, United States
- Work style
- Onsite
- Level
- Entry level
- Experience
- 1–4 yrs
- Function
- Skilled trades & Manufacturing
- Focus area
- other
- Posted
- 1w ago
Skills
customer serviceerpexcelforkliftmicrosoft wordrecord keeping
About the role
Position Summary
The Service Technician for the production facility will be responsible for locating, inspecting, and repairing trucks and charge cabinets that are located at the production facility, performing retrofit and software updates, and assisting with field service work in the local area.
Position Responsibilities
- Understand the complete vehicle at a systemic/component level to effectively and efficiently inspect, diagnose, and repair
- Represent OEV in the utmost professional manner
- Utilize Remote Monitoring System and the Service Record Keeping System
- Accurately record all service activity in the service Record keeping system
Position Qualifications
- Knowledge of principles and processes for providing superior customer service
- Ability to handle many functions at one time and adjust to rapidly changing priorities and schedules
- Ability to set and prioritize goals and achieve them per a schedule
- Ability to execute and follow through on instructions given by supervisor
- Knowledge of computer, MS Word and MS Excel programs
- Ability to articulate clearly when writing including composition, spelling and punctuation
- Ability to safely operate a Forklift and other warehousing and shipping equipment
- High school diploma or GED
Ideal Candidates Will Also Have
- One or more years’ experience in parts/warehouse
- Experience with ERP systems
- Related technical degree
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