Specialist, Instructional Technology

3100 Main (0107)
3100 Main
Houston, 77002

Job Summary
Responsible for supporting faculty and staff in the integration of media and instructional technologies into teaching and learning. Provides hands-on training, consultation, and technical support for technologies such as XR technologies, video and audio production, podcasting, and other technologies used in instruction.

ESSENTIAL FUNCTIONS
Monitor, maintain, and perform routine care of instructional technology equipment, including basic calibration, software updates, and preventive maintenance; identify issues requiring vendor or IT support and escalate as appropriate.

Develop and facilitate workshops and just-in-time training on instructional technologies for faculty and staff. Design and maintain user guides, quick-start instructions, and other faculty-facing documentation for instructional technologies and spaces.

Coordinate the use and scheduling of specialized labs and studios that support related instructional activities, ensuring equipment and spaces are prepared for instructional use.

Assist in evaluating new instructional technologies, tools, and workflows by piloting equipment, gathering user feedback, and documenting recommendations for adoption or improvement.

Assist and guide students during faculty-led instructional activities in labs and studios, including explaining safe equipment operation, monitoring appropriate use, and helping students access instructional resources as directed by faculty, as needed.

Assist with asset management and organizational stewardship of instructional technology equipment and spaces, including maintaining inventories, checking equipment in and out, and reporting loss or damage.

Collaborate with instructional designers, technologists, and other college staff to support initiatives related to technology-enhanced teaching and learning.

Participate in professional development to remain current with instructional technology trends, tools, and best practices.

Perform other duties, tasks and assignments as required.

QUALIFICATIONS
Education & Experience
• High school diploma or equivalent required
• Associate’s degree or higher in education, instructional technology, media production, information technology or related field preferred
• 1 year technology experience and 1 year faculty support experience preferred

Licensing & Certification
• Valid Texas Driver License

Special Skills
• MS Office Programs
• Learning Management Systems
• Makerspace and Media Equipment Operation
• Extended Reality (XR) technologies
• Technology Adaptation Ability

Competencies
• Delivering High Quality Work
• Accepting Responsibility
• Serving Customers
• Supporting Organizational Goals
• Driving Continuous Improvement
• Acting with Integrity
• Thinking Critically
• Managing Change
• Communicating Effectively

Working Conditions
General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.

SECURITY SENSITIVE: This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

Job Summary
Responsible for supporting faculty and staff in the integration of media and instructional technologies into teaching and learning. Provides hands-on training, consultation, and technical support for technologies such as XR technologies, video and audio production, podcasting, and other technologies used in instruction.

ESSENTIAL FUNCTIONS
Monitor, maintain, and perform routine care of instructional technology equipment, including basic calibration, software updates, and preventive maintenance; identify issues requiring vendor or IT support and escalate as appropriate.

Develop and facilitate workshops and just-in-time training on instructional technologies for faculty and staff. Design and maintain user guides, quick-start instructions, and other faculty-facing documentation for instructional technologies and spaces.

Coordinate the use and scheduling of specialized labs and studios that support related instructional activities, ensuring equipment and spaces are prepared for instructional use.

Assist in evaluating new instructional technologies, tools, and workflows by piloting equipment, gathering user feedback, and documenting recommendations for adoption or improvement.

Assist and guide students during faculty-led instructional activities in labs and studios, including explaining safe equipment operation, monitoring appropriate use, and helping students access instructional resources as directed by faculty, as needed.

Assist with asset management and organizational stewardship of instructional technology equipment and spaces, including maintaining inventories, checking equipment in and out, and reporting loss or damage.

Collaborate with instructional designers, technologists, and other college staff to support initiatives related to technology-enhanced teaching and learning.

Participate in professional development to remain current with instructional technology trends, tools, and best practices.

Perform other duties, tasks and assignments as required.

QUALIFICATIONS
Education & Experience
• High school diploma or equivalent required
• Associate’s degree or higher in education, instructional technology, media production, information technology or related field preferred
• 1 year technology experience and 1 year faculty support experience preferred

Licensing & Certification
• Valid Texas Driver License

Special Skills
• MS Office Programs
• Learning Management Systems
• Makerspace and Media Equipment Operation
• Extended Reality (XR) technologies
• Technology Adaptation Ability

Competencies
• Delivering High Quality Work
• Accepting Responsibility
• Serving Customers
• Supporting Organizational Goals
• Driving Continuous Improvement
• Acting with Integrity
• Thinking Critically
• Managing Change
• Communicating Effectively

Working Conditions
General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.

SECURITY SENSITIVE: This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

EEO Statement
Houston City College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:

Sandra Jacobson, Interim Director EEO/Compliance/Title IX Coordinator
Office of Equal Opportunity and Title IX
PO Box 667517
Houston TX, 77266
713 718.8271 or hcc.oeotix@hccs.edu

HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity.

Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.

EEO Statement
Houston City College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:

Sandra Jacobson, Interim Director EEO/Compliance/Title IX Coordinator
Office of Equal Opportunity and Title IX
PO Box 667517
Houston TX, 77266
713 718.8271 or hcc.oeotix@hccs.edu

HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity.

Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.