Sr. Cloud Administrator

Accountabilities

Design, deploy, maintain, and optimize secure, scalable, and highly available cloud infrastructure, primarily using AWS and other relevant cloud technologies.
Monitor infrastructure performance, troubleshoot technical issues, maintain service availability, and provide timely support for critical incidents, including off-hours support when required.
Evaluate and prioritize infrastructure requests from multiple business units by assessing technical complexity, business value, and operational impact.
Develop, maintain, and improve CI/CD pipelines using GitHub Actions, Azure DevOps, Jenkins, or similar tools to automate application delivery and infrastructure provisioning.
Implement and manage Infrastructure as Code practices using Terraform, establishing reusable infrastructure components and standardized deployment patterns.
Oversee application deployments and releases across staging and production environments, ensuring consistency, reliability, and minimal disruption.
Maintain comprehensive technical documentation, including infrastructure reference architectures, standard operating procedures, deployment workflows, troubleshooting guides, and incident resolution procedures.
Identify and implement cloud cost optimization strategies while maintaining performance, availability, and security standards.
Ensure cloud infrastructure and operational processes comply with applicable regulatory frameworks, including SOC 2, ISO 27001, and GDPR, as well as internal security policies.
Collaborate with external Managed Service Providers (MSPs) to oversee service delivery, validate technical recommendations, and align cloud operations with business and security objectives.
Assess and implement emerging cloud-native AI services and AI-driven operational tools to improve monitoring, automate defect triage, and enhance operational efficiency.
Support and maintain customer-facing services, including APIs, Software as a Service (SaaS), and Data as a Service (DaaS) platforms.
Requirements
At least 5 years of progressively responsible, hands-on experience managing cloud infrastructure and operations, with strong expertise in Amazon Web Services (AWS).
Demonstrated experience administering Linux and Windows Server environments, including server maintenance, system configuration, and troubleshooting.
Strong knowledge of AWS services, including EC2, S3, IAM, CodeDeploy, CloudWatch, ECS/Fargate, Lambda, VPC, Application Load Balancer (ALB), CloudFront, MSK, SQS, SNS, and CloudFormation.
Experience with server and container image creation and management using tools such as Packer, Docker, and EC2 Image Builder.
Hands-on experience supporting CI/CD pipelines with Azure DevOps, GitHub Actions, Jenkins, or comparable automation tools.
Familiarity with Windows-based application environments, including IIS, Active Directory, .NET, and related technologies.
Basic SQL administration skills and experience managing database technologies such as Amazon RDS, Aurora, and DynamoDB.
Experience managing networking in hybrid environments, including routing, firewalls, load balancing, and connectivity.
Strong automation and configuration management skills, with practical experience implementing Infrastructure as Code and repeatable operational processes.
Understanding of cloud architecture design, infrastructure security, system reliability, and advanced monitoring solutions.
Ability to communicate professionally and effectively with technical teams, senior leadership, external partners, and other stakeholders.
Excellent written and verbal communication skills, with the ability to produce clear technical documentation and explain complex concepts to different audiences.
A proactive, adaptable, and self-directed approach to learning new technologies and applying them to operational challenges.
Familiarity with Jira and other Atlassian products is an advantage.
An AWS Certified Solutions Architect – Associate certification, or an equivalent qualification, is preferred.
Additional preferred experience includes designing Amazon cloud architectures, supporting customer-facing API, SaaS, and DaaS services, and implementing advanced monitoring solutions for cloud-based systems.
Must be legally eligible to work in Canada or the United States without requiring employer sponsorship now or in the future. Employment-based visa sponsorship is not available for this position.
Benefits
Competitive salary: Estimated annual compensation of CAD $100,000–$135,000 for candidates hired in Canada. The final offer may vary depending on experience, education, certifications, skills, responsibilities, geographic location, and other business considerations.
Fully remote work: Work from anywhere in Canada or the continental United States, subject to applicable employment and work authorization requirements.
Professional growth: Opportunities to expand expertise in cloud architecture, infrastructure automation, AI-driven operations, and emerging cloud-native technologies.
Technical ownership: The opportunity to influence cloud infrastructure standards, architecture decisions, operational practices, and long-term platform improvements.
Meaningful impact: Contribute to mission-critical environmental monitoring and data services that help organizations understand and respond to weather, wildfire, water, and other environmental risks.
Collaborative environment: Work with cross-functional teams and external technology partners to improve service reliability, security, and operational performance.