Support Specialist (Entry level)

Jabil

Guadalajara, Mexico3w ago

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Key details

Location
Guadalajara, Mexico
Work style
Onsite
Level
Entry level
Job type
Full-time
Experience
0–2 yrs
Function
Customer success & Support
Focus area
other
Posted
3w ago

Skills

clericalcustomer serviceevent coordinationexcelmicrosoft officemicrosoft wordoutlook

About the role

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

 

JOB SUMMARY

Utilizes knowledge and skills gained through experience or training to provide advanced administrative support of a function within a unit or department through clerical skills. Communicates information with internal and external customers and adapts procedures, processes, and techniques to accomplish the requirements of the position. Serves as a resource to others in the resolution of complex problems and issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES
·         Applies advanced skills and procedures appropriate for the position within assigned functional area.
·         Performs duties and tasks that reflect substantial variety and complexity. Assists others in the resolution of complex problems and issues.
·         Schedules, reports, and tracks information for department.
·         Collects data for preparation of various reports, budgets, and variance analyses.
·         Compiles data for reports and collates into a single report.
·         Assists in preparing, reviewing, or auditing reports.
·         Assists with more complex research and investigation. May prepare analyses of information.
·         May assist in orienting and training lower level employees.
·         May assign and check the work of lower level employees and/or be designated as “lead” worker.
·         May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
·         Basic office practices, procedures and methods.
·         Basic mathematical calculations.
·         Key internal and/or external contacts to request assistance from or utilize expertise.
·         Organizational and time management skills sufficient to prioritize workload, handle multiple tasks, and meet deadlines.
·         Operating standard office equipment and using required software applications to produce correspondence, electronic communication and maintain spreadsheets and databases.
·         Ability to build solid, effective working relationships with others.
·         Ability to execute instructions and request clarification when necessary.
·         Ability to provide courteous, timely service when addressing customer questions and concerns.
·         Ability to speak clearly and concisely.
·         Ability to convey information clearly and effectively through both formal and informal documents.
·         Ability to constructively work under stress and pressure when faced with high workloads and deadlines.
·         Ability to plan, organize and coordinate work assignments.
·         Ability to promote team cohesiveness, cooperation, and effectiveness.
·         Ability to work independently with minimal supervision.

We are seeking a customer-focused and highly organized Workplace Experience Coordinator to support the day to day operations in lobby. This entry level role is responsible for creating a positive experience for employees, visitors, and business partners by providing front-office support, coordinating workplace activities, and assisting with administrative and operational tasks.

The ideal candidate enjoys interacting with people, has strong organizational skills, and is comfortable working in a fast-paced, collaborative environment. This position requires bilingual communication skills to support global employees, visitors, and stakeholders.

 

Main requirements:

  • 0 to 2 years of experience in customer service, hospitality, reception, office administration, or a related field.
  • Advanced English communication skills, both written and verbal (required).
  • Strong interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Ability to manage multiple tasks and priorities in a dynamic environment.
  • Proficiency in Microsoft Office applications, including Outlook, Teams, Word, and Excel.
  • Professional, proactive, and service-oriented mindset.

Ideal Candidate Profile:

This role is ideal for candidates with early career experience in:

  • Reception
  • Hospitality
  • Customer Service
  • Office Administration
  • Event Coordination
  • Workplace Services

 

 

TEN CUIDADO CON LOS FRAUDES: Las oportunidades laborales legítimas en Jabil se pueden encontrar en nuestro sitio web oficial Jabil.com. Ningun solicitante debe pagar para acceder a estas oportunidades de empleo. Al postularte para un empleo en Jabil, serás contactado a través del portal oficial de jabil por un correo electrónico con teminacion @jabil.com; llamada telefónica directa de un integrante del equipo de Jabil; o correo electrónico directo con una dirección de correo electrónico @jabil.com. Jabil no solicita pagos para realizar entrevistas ni en ningún otro momento durante el proceso de contratación. Jabil tampoco pedirá información personal de identificación como número de seguro social, acta de nacimiento, información de institución financiera, número de licencia de conducir o información de pasaporte por teléfono o correo electrónico. Si crees que estás siendo víctima de robo de identidad o fraude, repórtalo a la policía en los siguientes números y repórtala en el sitio web donde la encontraste. Llama a: 911 o 089.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

 

Accessibility Accommodation  

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

 

#whereyoubelong

 

 

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