Systems Specialist, Azure Virtual Desktop

J.D. Irving

Saint John, NB, Canada3w ago

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Key details

Location
Saint John, NB, Canada
Work style
Onsite
Level
Mid level
Job type
Full-time
Experience
3–8 yrs
Function
Operations & Strategy
Focus area
other
Posted
3w ago

Skills

active directoryazurecloud computingcustomer serviceendpoint managementintuneitilsccmsix sigma

About the role

⁠⁠⁠⁠⁠⁠The Systems Specialist is a collaborative and key member of the team who will deliver expert-level support for desktops, laptops, mobile devices, and virtual desktop environments. We are looking for an individual with a proven track record of driving innovation to enhance user experience and optimize efficiency in dynamic environments.

Now is your chance to join our team to make a lasting impact as a Systems Specialist.

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).  

This position requires full-time on-site presence.

  • ⁠⁠⁠⁠⁠⁠ Deploy and maintain Azure Virtual Desktop (AVD) infrastructure for scalable remote access

  • Administer and optimize Microsoft Exchange 2016/2019 and related collaboration tools

  • Manage and enhance endpoint management platforms including Microsoft Intune and SCCM

  • Build and maintain secure, standardized OS images and software packages

  • Collaborate with cybersecurity teams to enforce endpoint protection and compliance policies

  • Lead or contribute to IT projects such as hardware refreshes, OS upgrades, and application rollouts

  • Document technical procedures and contribute to internal knowledge bases

  • Mentor junior IT staff and provide Tier 3 escalation support

  • Partner with business units to deliver timely, process-driven tech solutions aligned with ITIL standards

  • Stay current with EUC trends and recommend suggestions for improvements 

  • ⁠⁠⁠⁠Education Required: A university degree, college diploma or a related discipline

  • 3-8 years of experience in IT Environments (Systems)

  • Knowledge/Experience in: Active Directory (AD), Microsoft Intune, Azure Virtual Desktop (AVD), and SCCM

  • Knowledge/Experience in Cloud Platforms such as Azure

  • Effective customer service and communication skills

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