TCM Care Manager Extender

Hope Services, LLC

Raleigh, NC, United States1w ago

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Key details

Location
Raleigh, NC, United States
Work style
Onsite
Level
Senior
Job type
Full-time
Experience
1–2 yrs
Function
Operations & Strategy
Focus area
other
Posted
1w ago

About the role

Description

Why Hope Services?
Hope Services, LLC is dedicated to providing high-quality, evidence-based Mental Health services to children, adolescents, and families. Our mission is to improve the lives of those we serve by hiring compassionate and skilled professionals with backgrounds in Social Work, Psychology, and related Human Services Degree programs. We proudly employ a diverse team that includes both entry-level recent graduates seeking to begin their careers in behavioral health and experienced, licensed therapists committed to making a lasting impact. Through ongoing support, professional development, and the implementation of proven treatment models, Hope Services fosters an environment where employees can grow while delivering exceptional care to the communities we serve.
This is a full time, direct care position. The primary responsibilities of the Extender are to:

  • Perform general outreach, engagement, and follow-up with members.
  • Spanish language proficiency preferred.
  • Coordinate services/appointments.
  • Engage clients in health promotion activities.
  • Share information with Care Manager on the member's circumstances.
  • Make and track referrals.
  • Participate in case conferences.
  • Support the care manager in assessing and addressing unmet health-related resource needs.

Requirements

Requirements

  • Must be a be at least 18 years of age, have a high school diploma (or equivalent)
  • 1-2 years paid experience preferred within behavioral/mental health field.
  • Spanish speaking/bilingual preferred.

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