Technical Trainer

Accountabilities

• Create and maintain technical learning curricula focused on skills development, knowledge retention, and continuous improvement for EV and AV technicians.

• Coach and mentor technicians to strengthen core technical capabilities and identify opportunities for improved performance and processes.

• Partner with field teams and management to identify technical knowledge gaps and develop targeted remediation and development plans.

• Deliver training programs for new hires as well as ongoing technical development for existing technicians and management staff.

• Work with leadership to identify training and development needs and create learning plans that help technical teams meet or exceed operational and business objectives.

• Develop training processes, procedures, and programs that support the growth and scalability of the technical training function.

• Maintain expert knowledge of the methods, techniques, parts, tools, equipment, and materials used to diagnose, maintain, and repair electric and autonomous vehicles.

• Develop and deliver technical training solutions that enable service employees to perform their work safely and in accordance with applicable environmental, health, and safety standards.

• Collaborate with Operations, EHS, engineering, and Field Engineering teams to keep training content aligned with new procedures, technical updates, and evolving vehicle technologies.

• Develop product-specific training covering complex automotive and electromechanical systems, including powertrains, passive restraint systems, steering, suspension, braking, thermal management, and high-voltage DC systems.

• Anticipate technical and operational challenges, lead complex problem-solving initiatives, and help teams adapt to emerging technologies and procedures.

• Support a consistent learning experience across technical teams by translating complex systems and procedures into clear, practical training materials and instruction.

Requirements:

• Bring strong automotive systems repair knowledge combined with demonstrated technical training experience.

• Have at least 8 years of hands-on automotive experience covering areas such as braking, advanced suspension, alignment, electrical diagnosis and repair, software or firmware updates, air conditioning systems, complex hardware retrofits, and integrated hardware/software diagnostics.

• Have hands-on experience diagnosing and repairing electric and/or hybrid vehicles and the ability to understand, interpret, and explain mechanical drawings and electrical schematics.

• Understand how mechanical, electrical, software, and electromechanical systems interact within complex automotive environments.

• Be comfortable using hand tools, power tools, automotive shop equipment, lifts, floor jacks, impact tools, air tools, and related workshop equipment.

• Demonstrate strong technical aptitude and the ability to quickly learn and master emerging technologies, while being proficient with office, communication, and learning technologies.

• Be proactive, adaptable, confident, professional, and self-directed in a fast-paced and evolving environment.

• Possess excellent written and verbal communication skills and demonstrate confidence when working with customers, technicians, leadership, and other stakeholders.

• Be able to act as a technical partner and consultant to leadership and field teams while building collaborative relationships across functions.

• Demonstrate strong analytical and problem-solving abilities, including the ability to anticipate potential setbacks and develop practical solutions.

• Be physically capable of performing regular hands-on work, including stooping, bending, lifting, moving, and positioning objects weighing up to 50 pounds.

• Hold a valid driver's license and maintain a clean driving record.

• A university degree or certificate in Automotive Technology is a plus.

• ASE certifications are preferred.

• Experience with automotive sensors, calibration, or autonomous vehicle technologies is advantageous.

• Dealership training or additional automotive industry experience is beneficial.

• Familiarity with Linux, Java, Python, C++, Jira, Confluence, G-Suite, or Slack is a plus.

• Knowledge of environmental, health, and safety requirements is advantageous.

• A valid U.S. passport is considered a plus.

• Be willing and able to travel up to 75% as required by the role.

• Be comfortable working in environments that may involve heavy traffic, dust, diesel fumes, noise, outdoor conditions, and varying weather.

• Be able to access different areas of vehicles and equipment and perform work that may require bending, crouching, kneeling, crawling, and other physically demanding movements.

Benefits:

• Annual salary range of $100,000–$130,000, depending on location and experience.

• Weekly pay, with employees paid every Friday.

• Full benefits available within 30 days.

• Medical, dental, vision, and prescription drug coverage.

• Life insurance and disability insurance.

• 401(k) matching program.

• Paid vacation, holidays, and sick time.

• Boot and prescription safety glasses reimbursement.

• Extensive career and learning development opportunities through internal training programs.

• Employee referral program with bonuses of up to $1,000.

• ASE certification program with fee reimbursement and bonus opportunities.

• Employee recognition program with points redeemable for merchandise.

• Employee Assistance Program (EAP).

• 24/7 nurse triage line.

• Discounts on cell phone services and entertainment tickets.

• Employee resource groups supporting inclusion and community.

• Wellness and fitness programs.

• Opportunity to develop expertise in electric and autonomous vehicle technologies.

• Hands-on exposure to advanced automotive, electromechanical, software, and high-voltage systems.

• Significant technical training, mentoring, and professional development responsibilities.

• Travel opportunities across the United States, with up to 75% travel depending on business needs.