Technology Advocate

Huntington

Columbus, OH, United States3w ago

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Key details

Location
Columbus, OH, United States
Work style
Remote
Level
Senior
Job type
Full-time
Experience
5–8 yrs
Function
other
Focus area
other
Posted
3w ago

Skills

customer servicemicrosoft officeproduct roadmaptroubleshooting

About the role

Description

Summary:

The IS Technical Specialist provides technical and consultative support on the most complex technical matters. 


Duties and Responsibilities:

  • Lead the development of technical content, training programs, and outreach initiatives.
  • Coach engineers and teams on modern engineering practices.
  • Drive engineer community engagement, events, and advocacy programs.
  • Partner with product teams to influence roadmap and prioritization of engineer needs based upon engineer feedback.
  • Assess and evolve engineer education, content, and outreach strategies.
  • Lead AI enablement through technical content, coaching, demonstrations, and community programs that promote responsible adoption of approved AI capabilities.
  • Translate engineering feedback and adoption barriers into recommendations that improve AI tools, practices, learning experiences, and product roadmaps.
  • Lead workshops, webinars, and internal learning experiences.
  • Contribute to open-source communities and projects.
  • Serve as a subject matter expert for engineering advocacy practices.
  • Collaborate with and build strong partnerships with internal teams (e.g., VMO, TIG, IT Talent Development, etc.) to scale engineering impact.
  • Serve as a subject matter expert on Technology Advocacy practices.
  • Mentor and serve as a resource for junior engineers, interns and Technology advocates.
  • Perform other duties as assigned.

Basic Qualifications:

  • Bachelor's Degree
  • 5+ years of related experience or an additional 4 years of related work experience may be considered in lieu of the Bachelor's Degree

Preferred Qualifications:

  • Microsoft Office experience 
  • Experience working in multi-platform environment
  • Ability to balance both development and support roles
  • Experience in working on projects that involve business segments
  • Strong analytical, strong troubleshooting skills and excellent communication skills
  • Strong interpersonal skills, focus on customer service, and the ability to work well with other IT, vendor, and business groups


Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

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