Transporter/Patient Care Assistant

Where You’ll Work

Founded in 1989, Dignity Health - Mercy Hospital is a 106-bed, acute care, nonprofit hospital located in Folsom, California. Serving over 60,000 patients annually, the hospital offers a full complement of services including heart care, cancer care, women’s health, and neurology. Additionally, Mercy Hospital of Folsom has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and has been awarded the AMA/ASA’s Get the Guidelines - Stroke Gold Plus Quality Achievement, recognizing the hospital’s commitment to providing the best stroke care. It was recently named a Leapfrog 2025 Top General Hospital.

One Community. One Mission. One California

Job Summary and Responsibilities

As our Transport/Patient Care Assistant, you will help patients by safely and efficiently transporting them throughout the facility, and offering direct patient care assistance so they can experience comfort and continuity during their healthcare journey and receive timely care.

Every day you will transport patients to and from various departments (e.g., imaging, therapies, admissions, discharge). You will be expected to assist with patient mobility, provide basic patient care like turning, repositioning, and feeding, ensure patient safety during transport, maintain the cleanliness of transport equipment, communicate effectively with clinical staff, and promptly respond to patient care needs, always prioritizing patient comfort and dignity.

To be successful in this role, you must possess strong interpersonal skills, a compassionate demeanor, and the physical stamina to assist patients and efficiently navigate a busy healthcare environment.

Job Requirements

Required

• Six (6) months of related experience in healthcare required.
• Requires knowledge of:
• Proper body mechanics and patient safety.
• The organization of an acute care hospital and related facilities.
• Medical terminology.
• Requires ability to:
• Lift patients onto gurney and to assist them into and out of a wheelchair.
• Read and comprehend instructions written in English.
• Use courtesy and tact when dealing with patients, visitors, and hospital staff.
• Calm and reassure distressed patients.
• Maintain patient confidentiality.
• Follow established protocols.
• Work effectively under multiple priorities and adjust priorities, as circumstances require.
• Maintain a high degree of accuracy regarding all details.
• Establish and maintain a satisfactory cooperative working relationship with coworkers and supervisors in the department, hospital and service area.
• Current BLS certification required (must be certified through the American Heart Association).