Experienced Optical Assistant

Hakim Group

Reading, United Kingdom1w ago

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Key details

Location
Reading, United Kingdom
Work style
Onsite
Level
Mid level
Job type
Full-time
Function
Administrative
Focus area
other
Posted
1w ago

Skills

patient care

About the role

What’s in it for you?

At Eyesite, you’ll be joining a warm, supportive dispensing team made up of both experienced and trainee Dispensing Opticians, Optical Assistants, Optometrists and Receptionists. Our commitment to exceptional care is reflected in our consistently outstanding customer delight scores - regularly 4.6/5 and above.

Our patients place huge value on the expertise, passion and guidance provided by our dispensing team. As an independent group, we’re able to offer a broad and exciting selection of eyewear: premium frames and sunglasses, leading lens technologies, and advanced measuring tools including Visioffice - giving you everything you need to deliver truly personalised solutions.

We’re proud to have a loyal patient base who return to us year after year, allowing you to build genuine, long-term relationships and experience continuity of care at its best.

At Eyesite, we believe that when you look after your patients and your team, the results naturally follow. That’s why we don’t set unrealistic sales targets. We’re simply looking for people who genuinely care — about their craft, their patients, and the colleagues they work alongside.

You will also receive:

Joining Eyesite means being genuinely valued and well looked after. Your benefits will include:

  • Generous staff, friends & family benefits package on eyewear and eye care

  • Pension contribution

  • Professional fees paid for (where applicable)

  • Access to a Health Cash Plan, allowing you to claim cashback on a wide range of everyday healthcare costs

  • Retail discounts through Giftbox

  • Cycle to Work Scheme to support healthier, greener commuting

About the Role

We’re looking for a full-time Experienced Optical Assistant to join our team and help us continue delivering exceptional patient care.

In this role, you’ll be a key member of the practice, contributing to the growth and continual improvement of our service. We’re seeking someone who is proactive, curious, and always looking for ways to enhance the patient experience.

Most importantly, you’ll share our commitment to truly patient-centred care — taking the time to understand each individual’s visual needs and ensuring they leave feeling confident, cared for, and well-informed. Warmth, clarity, and genuine empathy are essential.

As an ambassador for Eyesite, you’ll represent both our brand and our profession within the practice and our local community.

Your responsibilities will include:

  • Dispensing spectacles and sunglasses

  • Carrying out spectacle collections, fittings, and adjustments

  • Providing excellent in-room handovers

  • Supporting reception: answering phones, booking appointments, and greeting patients

  • Discussing contact lenses and alternative eyecare solutions

  • Contributing to the smooth, day-to-day running of the practice

  • Availability to work on Saturdays

What's Next?

What’s Next?

If you’re passionate about delivering exceptional patient care and want to be part of a team that genuinely values people, we’d love to hear from you. At Eyesite, your ideas, your growth, and your dedication truly matter.

This is your opportunity to join a practice where you can make a real difference every day — developing your skills, building lasting patient relationships, and helping shape the future of independent eyecare.

If this sounds like the right next step for you, apply today and let’s start the conversation. Your journey with Eyesite could begin right here.

Salary - Max

GBP £13.39

Salary - Min

GBP £12.71

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