Franchise Consultant

Michelin

Dubai, United Arab Emirates1w ago

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Key details

Location
Dubai, United Arab Emirates
Work style
Onsite
Level
Mid level
Function
Operations & Strategy
Focus area
other
Posted
1w ago

Skills

cold callingcustomer service

About the role

Franchise Consultant

- - - - - - - - - - - -

This job will be based in Cairo, Egypt.

Mission:

Develop business portfolio (geographical or segmentation, etc) through the sales of offers (product/service/solution) to Customer (Direct, Indirect, Professional End User, Dealer)

Key Expectations:

  • Manage accounts of all sizes by representing your team externally with clients and internally by working with various stakeholders
  • Develop a thorough understanding of the clients’ position in the market, their product/service, points of difference and competitive landscape
  • Capture, manage & answer customer request/claim
  • Establish and build strong working relationships with business leaders at all levels
  • Manage day-to-day client communication and ongoing relationships as it relates to current, new and upcoming projects including business review
  • Prepare and present sales information and effective proposal for customer during renewal or new initiatives
  • As necessary, visit clients, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities
  • Proactively remain connected to clients and the ever-changing market to access new search opportunities and ensure all viable clients are engaged on a regular and effective basis
  • Develops/generates new leads by monitoring trends, conducting research, identifying opportunities, cold calling and making appointments.

KEY EXPERIENCES IN:

  • Working with customers (Customer Service Relationship)
  • Project or account management (Account Management or project Management)
  • Building relationship (Networking)
  • Managing deliverables and deadlines (Opportunity Management)

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