GOVERNMENTAL RELATIONSHIP MANAGER

JOB PURPOSE:

To establish and maintain an effective relationship with Governmental & Public Sector clients. In addition, to offer relevant financial products/ services to enhance and promote client’s focus, satisfaction, long-term loyalty, resulting in maximizing profitability, share of wallet, liabilities market share, fully secured loan booking, penetration and utilization rates.

JOB DESCRIPTION:

Marketing & Relationship Management
1. Build and develop a portfolio of clients, in terms of number, clients’ liabilities held by the bank and revenues according to Government relations business plan & budget.
2. Support in scanning the market for potential clients and arrange meetings with governmental and public sector (including their subsidiaries) clients to approach, promote and market bank’s products & services, ensuring a superior communication and understanding to maximize profitability.
3. Assist in marketing all relevant CIB, consumer, treasury, and digital & GTB products addressing the governmental and public sector clients’ financial needs and identify potential business/ deals for the bank in managed sectors to grow market share, fully secured loans booking rate & bottom line profitability.
4. Maintain sustainable relationships with governmental/public sector clients as well as introducing new initiatives to enhance CIB market presence and ensure the growth of client base, market base, overall profitability, and promote bundled services.
5. Prepare industry trends, structure, analysis to explore the potential business impact of newly initiated relationships with governmental and public sector clients.
Business Planning Implementation
6. Execute the set marketing strategy with key existing and new to bank (NTB) governmental and public sector clients in order to ensure the attraction of new strategic accounts and maintain a prolong and successful relationship with the existing clients.
7. Prepare updated reports for the respective governmental/ public sectors’ performance to compare achievements with the set targets and plan.
Portfolio Management
8. Coordinate effectively with support unit to ensure that governmental customers’ requests are processed in a timely and efficiently manner.
9. Analyse the performance of respective governmental customers to measure achievement against the set marketing plan and annual budget.
10. Ensure governmental & public sector customers' complaints and enquiries are professionally handled as well as striving for achieving the best in class service & financial solutions.
Commercial International Bank
11. Support in the annual review of the Governmental Relations’ borrowers to ensure compliance with CIB/CBE policies of obtaining an obligor risk rating for all secure lending clients.
12. Support in the assessment of the borrowers’ securities covering the granted facilities and in the reviewing of existing and prospective fully secured credit facilities extended to Governmental Relations’ borrowers vs. their utilization and financing needs to ensure the maximization of the facility utilization rate

JOB PURPOSE:

To establish and maintain an effective relationship with Governmental & Public Sector clients. In addition, to offer relevant financial products/ services to enhance and promote client’s focus, satisfaction, long-term loyalty, resulting in maximizing profitability, share of wallet, liabilities market share, fully secured loan booking, penetration and utilization rates.

JOB DESCRIPTION:

Marketing & Relationship Management
1. Build and develop a portfolio of clients, in terms of number, clients’ liabilities held by the bank and revenues according to Government relations business plan & budget.
2. Support in scanning the market for potential clients and arrange meetings with governmental and public sector (including their subsidiaries) clients to approach, promote and market bank’s products & services, ensuring a superior communication and understanding to maximize profitability.
3. Assist in marketing all relevant CIB, consumer, treasury, and digital & GTB products addressing the governmental and public sector clients’ financial needs and identify potential business/ deals for the bank in managed sectors to grow market share, fully secured loans booking rate & bottom line profitability.
4. Maintain sustainable relationships with governmental/public sector clients as well as introducing new initiatives to enhance CIB market presence and ensure the growth of client base, market base, overall profitability, and promote bundled services.
5. Prepare industry trends, structure, analysis to explore the potential business impact of newly initiated relationships with governmental and public sector clients.
Business Planning Implementation
6. Execute the set marketing strategy with key existing and new to bank (NTB) governmental and public sector clients in order to ensure the attraction of new strategic accounts and maintain a prolong and successful relationship with the existing clients.
7. Prepare updated reports for the respective governmental/ public sectors’ performance to compare achievements with the set targets and plan.
Portfolio Management
8. Coordinate effectively with support unit to ensure that governmental customers’ requests are processed in a timely and efficiently manner.
9. Analyse the performance of respective governmental customers to measure achievement against the set marketing plan and annual budget.
10. Ensure governmental & public sector customers' complaints and enquiries are professionally handled as well as striving for achieving the best in class service & financial solutions.
Commercial International Bank
11. Support in the annual review of the Governmental Relations’ borrowers to ensure compliance with CIB/CBE policies of obtaining an obligor risk rating for all secure lending clients.
12. Support in the assessment of the borrowers’ securities covering the granted facilities and in the reviewing of existing and prospective fully secured credit facilities extended to Governmental Relations’ borrowers vs. their utilization and financing needs to ensure the maximization of the facility utilization rate

Qualifications & Experience
 Bachelor’s degree of Economics, Finance or any relevant discipline
 Assistant Relationship Manager: Minimum 4-6 of experience in banking including at least 3 years in sales and relationship management
 Relationship Manager minimum 6-8 years of banking experience including at least 4 years of sales experience.
 Sales background and proven achievements.
 Credit Certified from a well-accredited financial or academic institution is preferable.
Skills
 Excellent command of English language beside Arabic, third language is a plus
 Excellent command of MS Office applications
 Self-driven, results oriented
 Accept and adapt to change
 Qualitative and quantitative Analytical skills
 Negotiation & decision making skills
 Strategic thinking
 Excellent strategic relationship management capabilities

Qualifications & Experience
 Bachelor’s degree of Economics, Finance or any relevant discipline
 Assistant Relationship Manager: Minimum 4-6 of experience in banking including at least 3 years in sales and relationship management
 Relationship Manager minimum 6-8 years of banking experience including at least 4 years of sales experience.
 Sales background and proven achievements.
 Credit Certified from a well-accredited financial or academic institution is preferable.
Skills
 Excellent command of English language beside Arabic, third language is a plus
 Excellent command of MS Office applications
 Self-driven, results oriented
 Accept and adapt to change
 Qualitative and quantitative Analytical skills
 Negotiation & decision making skills
 Strategic thinking
 Excellent strategic relationship management capabilities