Guest Service Officer - Front Office

Hyatt

Kuwait City, Kuwait1w ago

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Key details

Location
Kuwait City, Kuwait
Work style
Onsite
Level
Mid level
Experience
2–5 yrs
Function
Customer success & Support
Focus area
other
Posted
1w ago

Skills

customer service

About the role

As a Guest Service Officer, you will be responsible to provide an excellent and consistent level of service to your customers.

The Guest Service Officer is responsible to contribute to the smooth and efficient running of the varied departments within the Rooms division:

  • Front Office
  • Reservations

As a Guest Service Officer, you will be responsible to provide an excellent and consistent level of service to your customers.

The Guest Service Officer is responsible to contribute to the smooth and efficient running of the varied departments within the Rooms division:

  • Front Office
  • Reservations

An ideal candidate will possess:

  • Ideally with a relevant degree or diploma in Hospitality or Tourism management.
  • Minimum 2 years' work experience in hotel operations.
  • Good customer service, communications and interpersonal skills are a must.
  • Native level Arabic skills required

An ideal candidate will possess:

  • Ideally with a relevant degree or diploma in Hospitality or Tourism management.
  • Minimum 2 years' work experience in hotel operations.
  • Good customer service, communications and interpersonal skills are a must.
  • Native level Arabic skills required

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