Help Desk Manager (Lead)
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Key details
- Salary
- $90K–$94K/yr
- Location
- Colorado Springs, CO, United States
- Work style
- Onsite
- Level
- Lead / Staff+
- Function
- Customer success & Support
- Focus area
- other
- Posted
- 2h ago
Skills
About the role
Description
Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or deployed under this contract. These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems.
Requirements
Certification: Any one of the IAT Level II certifications (Security+ CE, CCNA-Security, GICSP, GSEC, SSCP)
Security Clearance: Secret
CompQsoft provides equal opportunity in all aspects of employment and in the working environment to all employees and applicants. CompQsoft does not take any non-merit factors like race, color, religion, sex (gender), mental/physical disability, and age into account for purposes of recruitment, hiring and development
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