Inside Sales Clerk / Order Processing and Data Entry

Job Description

• Enter and maintain customer orders in the ERP system (K-Soft).
• Monitor order status and ensure timely delivery in coordination with logistics and production teams.
• Communicate with internal departments (sales, logistics, finance) to clarify order-related issues.
• Support the preparation of invoices, delivery notes, and other relevant documents.
• Maintain and update customer and product master data.
• Handle order changes, cancellations, and corrections in a timely and accurate manner.
• Ensure all data entries meet company standards for quality and accuracy.
• Provide general administrative and reporting support to the sales and management teams.

Qualifications

Education / Experience:

• Completed commercial or administrative education, or equivalent work experience.
• At least 1–2 years of experience in order processing, data entry, or administrative support (preferably in an international environment).

Skills and Competencies:

• Strong attention to detail and accuracy in data management.
• Excellent organizational and prioritization skills.
• Ability to work independently and as part of a team.
• Proactive and customer-oriented communication style.

Languages:

• German: Minimum B2 level (required for daily communication and documentation).
• English: Minimum B1 level (required for daily communication and documentation).

Computer Skills:

• Proficient in MS Office (Excel, Outlook, Word).
• Experience with ERP/CRM systems is an advantage.