Passenger Service Agent - Part Time
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Key details
- Salary
- $34K/yr
- Location
- Tucson, AZ, United States
- Work style
- Onsite
- Level
- Mid level
- Job type
- Part-time
- Function
- Customer success & Support
- Focus area
- other
- Posted
- 4d ago
Skills
customer service
About the role
Great News!
Join Menzies Aviation and be part of our family!
Pay $16.50/hour
Must currently live within the Tucson area
Key Responsibilities
- MUST HAVE OPEN AVAILABILITY, you will bid for your shift every 6 weeks.
- Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport
- Interpret identification labels along with baggage and cargo routing tags
- Host self-service kiosks
- Ensure that all work areas are organized
- Keep a positive attitude while offering assistance
- Ensure the safe and secure operations
- Comfortable lifting/moving up to 70lbs of cargo and baggage
- Some bending, stretching, pushing & pulling
- Perform other duties as assigned
-
Qualifications
- Must be at least 18 years of age
- Able to work any shift
- Must pass pre-employment drug screen
- Must have a drivers license
- Ability to proficiently read, write and speak English
- Must be comfortable lifting 70lbs
- Must be able to stand for long periods of time at the ticket counter and gate check-in areas
- Must pass FBI background check and obtain US Customs seal
- Must be available and flexible to work variable shifts including weekends and holidays
- Prior Customer Service Experience Strongly Preferred
- Intermediate Computer Skills Required
-
Knowledge, Skills and Abilities
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
-
Benefits
- Advancement Opportunities to Lead and Supervisor
- Three Health Plans through Meritain Health that offer a variety of coverage
- Two Dental Plans through Delta Dental
- Vision Insurance Plan through Met Life Vision
- Paid Vacation
- Accident Coverage Plan
- Critical Illness Coverage Plan
- Hospital Indemnity Coverage Plan
- Company Paid Employee Basic Life and AD&D Insurance $20,000.
- Voluntary Life and AD&D Insurance
- Voluntary Short-Term and Long-Term Disability Insurance
- 401K Savings Plan
- Employee Assistance Program
- Prepaid Legal Coverage Plan
- Identity Theft Protection Plan
- Pet Discount Coverage and Pet Insurance Plan
- Uniform Provided
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