Senior Manager, Engineering

Position Title: Senior Manager, Engineering

Base Salary: $125,600 to $166,000 annually DOE

Bonus: Target annual bonus

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge.

As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.

Our Company Values:

• Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention.
  

• Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions.
  

• Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other. 
  

• Earning Your Trust: We build trust through clear, honest, human communication.
  

Job Summary

The Senior Manager, Engineering leads teams responsible for designing and building scalable, cost-effective fiber networks, ensuring all designs meet technical and regulatory standards. This role oversees the entire engineering design process, manages internal teams and external partners, and drives innovation and operational excellence. The Senior Manager is accountable for delivering high-quality, construction-ready designs and maintaining accurate OSP records to support Ziply Fiber’s mission of expanding state-of-the-art fiber networks. Strategic leadership, vendor management, and expertise in fiber network engineering are essential for enabling large-scale deployment and long-term network sustainability

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

Program Strategy and Network Design

• Provide the end-to-end program direction to organize, develop, and execute a program build across multiple functional teams.
  
• Develop and execute the fiber engineering design strategy in alignment with business expansion and network deployment goals.
  
• Oversee end-to-end design processes, including route planning, permitting, and compliance with federal, state, and local regulations.
  
• Ensure designs are optimized for scalability, cost efficiency, constructability, and long-term maintainability.
  

Engineering Leadership and Partnerships

• Lead and mentor a team of engineering managers, designers, and support staff to deliver high-quality network designs on schedule.
  
• Manage relationships with external engineering vendors, contractors, and consultants, ensuring alignment with company standards and project timelines.
  
• Foster a culture of accountability, collaboration, and continuous improvement within the engineering organization.
  
• Partner with construction, operations, product, and finance teams to align engineering design with deployment readiness and business objectives.
  
• Coordinate and participate in various internal meetings to ensure communication and alignment of initiatives, information sharing and implementation of best practices.
  

Standards, Compliance, and Project Execution

• Establish and enforce engineering design standards, documentation practices, and quality control measures, and oversee adherence to industry best practices and evolving standards in fiber network engineering.
  
• Ensure engineering work orders are designed in compliance with all company standards, NESC, Utility Pole Agreements, and municipal requirements, as well as public ROW or utility easements, and ensure compliance with permitting requirements, safety standards, and environmental regulations. Mitigate risks by proactively identifying engineering challenges and implementing solutions. Oversee the completion of necessary permit applications.
  
• Verify contractor’s invoices for accuracy and process to AP in a timely manner.
  
• Develop, coordinate, and execute project schedules with contractors, property management, customers, vendors, internal stakeholders, municipalities, and government agencies.
  

Process Improvement, Innovation, and Performance

• Provide direction to the organization on Engineering process to drive continuous improvement
  
• Drive innovation in design methodologies, leveraging automation, GIS platforms, and advanced engineering tools, and implement best-in-class workflows to improve speed, accuracy, and efficiency of design deliverables. Establish and manage process indicators and performance metrics to optimize workflows.
  
• Stay ahead of industry trends, technologies, and regulatory developments to maintain competitive advantage.
  

Other Duties

• Perform other duties as required to support the business and evolving organization.
  

Required Qualifications:

• High school diploma or GED.
  
• Minimum six (8) years of progressive experience in fiber network engineering, including quoting, permitting, and other pre-construction activities.
  
• Minimum of three (3) years in a leadership/people management capacity, with demonstrated experience mentoring, developing, and managing engineering teams.