Senior Quality Assurance Engineer

Job Title - Senior Quality Assurance Engineer – ExamDeveloper

Summary

As a Senior Quality Assurance Engineer, you are a highly skilled individual contributor recognized as a technical authority for quality within your area. You lead quality engineering strategy and execution for one or more product squads, combining hands-on testing and automation with release-quality accountability and technical guidance for other quality engineers.

You design advanced test strategies that anticipate complex system interactions, integration risks, and failure modes, and you establish an automation-first approach with complete, visible coverage. You are frequently consulted on the most challenging defects, complex integrations, performance and reliability concerns, and critical release decisions. You lead through expertise rather than formal authority — mentoring quality engineers, improving practices, and helping teams make sound quality and release decisions. You partner closely with Product Managers, Business Analysts, Product Architects, Dev Leads, DevOps, security, accessibility, and vendor teams to protect candidate experience, delivery reliability, and product quality.

The Product

ExamDeveloper is a web-based exam development platform that allows customers to write, review, and manage questions on their exams. Customers rely on ExamDeveloper to support the full workflow around item writing, collaborative review, scoring, and test management for certification and professional assessment programs.

ExamDeveloper is a leading web-based tool for creating tests that certify test-takers in the professional skills they require. The Senior Quality Assurance Engineer plays a critical role in protecting workflow accuracy, automation reliability, delivery confidence, and product quality as the platform continues to support complex exam-development workflows.

Key responsibilities

Quality strategy and test design

• Lead test strategy and coverage planning for assigned squad initiatives, releases, and platform changes.

• Design advanced test approaches spanning functional, regression, integration, negative, accessibility, and API coverage.

• Define quality gates and test readiness criteria for stories, defects, releases, and production-impacting changes.

• Ensure stories and defects include clear testing evidence, including test cases executed, edge cases considered, environment details, data notes, and traceability where appropriate.

• Use metrics, defect trends, and production signals to continuously improve the test strategy.

Hands-on testing and automation

• Contribute directly to hands-on testing for high-risk, complex, cross-team, or automation-critical work.

• Create, improve, and review automated tests across UI, API, integration, and regression coverage.

• Review regression results, identify failure patterns, and drive resolution of flaky, missing, or outdated tests.

• Use manual, exploratory, accessibility, usability, or complex workflow testing when automation is not practical or sufficient.

• Promote automation-first practices and ensure tests are reliably incorporated into regression suites.

Quality ownership and collaboration

• Lead defect triage, retesting, and resolution follow-through, and escalate major quality concerns early.

• Raise defects with clear reproduction steps, environment details, test data, supporting evidence, and business or user impact where possible.

• Serve as the technical authority on quality within your domain and inform critical release decisions.

• Mentor and coach quality engineers in automation, test design, accessibility, and release validation.

• Provide quality perspective during backlog refinement, design reviews, technical planning, and release readiness.

• Surface QE capacity, coverage, or dependency risks early whe