Supervisor - Operations

RESPONSIBILITIES

• Coordinate daily operations and resources to ensure plans are executed effectively.

• Monitor inbound, outbound, inventory, and productivity to meet customer and internal KPIs.

• Supervise staff and provide necessary training to ensure compliance with SOPs and work instructions.

• Handle and resolve issues related to physical operations and system transactions.

• Support new projects by setting up processes and standardizing procedures.

• Propose and implement improvement initiatives for better operational efficiency.

• Review non-conformities and recommend corrective actions.

• Maintain and update training materials and conduct regular training for operators.

• Oversee operator/DC staff performance to ensure adherence to standards.

• Update work instructions and processes per customer or operational requirements.

• Achieve customer KPIs, departmental KPIs, and support business targets.

REQUIREMENTS:

• Education: from college in related field.

• Experience: 2-3 years of experience in warehouse operations (bonded WH is one plus).

• Experienced in working with warehouse operating systems such as WMS, TMS, etc.

• Location: prefer candidate who lives in Hai Phong or candidate willing to relocate to near the warehouses.

• Proficient in Microsoft Office (Word, Excel, PowerPoint).

• Good English communication skills (written and verbal).

• Flexible, team-oriented, and able to communicate across all levels.

BENEFITS:

• 15 days of annual leave, 7 days of sick leave, and 2 additional paid holidays (25/12 & 31/12)

• Comprehensive health insurance, including coverage for eligible family members.

• 24/7 personal accident insurance and term life insurance.

• Annual salary review based on performance and company policy.

• 13th-month salary bonus and performance-based bonuses.

• Opportunities to join personal development and training programs.

  Location: Jingdong 2, Nam Đình Vũ, Hải Phòng

  RESPONSIBILITIES

• Coordinate daily operations and resources to ensure plans are executed effectively.

• Monitor inbound, outbound, inventory, and productivity to meet customer and internal KPIs.

• Supervise staff and provide necessary training to ensure compliance with SOPs and work instructions.

• Handle and resolve issues related to physical operations and system transactions.

• Support new projects by setting up processes and standardizing procedures.

• Propose and implement improvement initiatives for better operational efficiency.

• Review non-conformities and recommend corrective actions.

• Maintain and update training materials and conduct regular training for operators.

• Oversee operator/DC staff performance to ensure adherence to standards.

• Update work instructions and processes per customer or operational requirements.

• Achieve customer KPIs, departmental KPIs, and support business targets.

• REQUIREMENTS:

• Education: from college in related field.

• Experience: 2-3 years of experience in warehouse operations (bonded WH is one plus).

• Experienced in working with warehouse operating systems such as WMS, TMS, etc.

• Location: prefer candidate who lives in Hai Phong or candidate willing to relocate to near the warehouses.

• Proficient in Microsoft Office (Word, Excel, PowerPoint).

• Good English communication skills (written and verbal).

• Flexible, team-oriented, and able to communicate across all levels.

• BENEFITS:

• 15 days of annual leave, 7 days of sick leave, and 2 additional paid holidays (25/12 & 31/12)

• Comprehensive health insurance, including coverage for eligible family members.

• 24/7 personal accident insurance and term life insurance.

• Annual salary review based on performance and company policy.

• 13th-month salary bonus and performance-based bonuses.

• Opportunities to join personal development and training programs.