Volunteer Receptionist - Newcastle Hospice

Eofb

Newcastle upon Tyne, United Kingdom1w ago

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Key details

Location
Newcastle upon Tyne, United Kingdom
Work style
Onsite
Level
Mid level
Function
Healthcare
Focus area
other
Posted
1w ago

Skills

customer servicetalent acquisition

About the role

Join us as a Volunteer Receptionist and help create a warm, welcoming environment for patients and visitors while supporting our Hospice Team with a variety of tasks.

Your contribution will assist in streamlining daily duties to allow the hospice to operate smoothly, making a meaningful impact on those in our care

Availability: 2.5 hours, weekday evenings

Time: 16:30 - 19:00

Location: Marie Curie Hospice, Marie Curie Drive, Newcastle Upon Tyne NE4 6SS

Criteria: Minimum 18 years of age.

What you'll do:

  • Warmly welcome and greet everyone entering the hospice, ensuring security guidelines are followed
  • Receive deliveries and notify relevant staff
  • Handle telephone calls with a polite manner and relay messages
  • Escort visitors to areas within the hospice
  • Communicate patient arrivals to relevant staff
  • Assist with transport needs - booking taxis

Why you'd be a great fit:

  • Friendly, reliable, and positive attitude
  • Courteous and helpful manner
  • Comfortable talking to people from all walks of life
  • Organised and self-motivated
  • Committed to delivering excellent customer service
  • Team spirit - contributing to a positive team dynamic whilst been actively independent in the role
  • Respectful of confidentiality and boundaries

What you'll gain:

  • Full training, ongoing guidance and wellbeing support
  • A sense of meaning and purpose
  • A friendly network of volunteers
  • Recognition for your time
  • Travel expenses covered
  • Access to discounts on shopping, travel, entertainment and more
  • 15% discount in-store at our Marie Curie Shops (Terms & Conditions apply)

Need more information?

Contact Administration Manager Lisa Alderson T: 0191 219 1116 E: Lisa.Alderson@mariecurie.org.uk


At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone - staff and volunteers alike - supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at recruitment@mariecurie.org.uk.
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you - your experience, perspective and voice.

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