Withdrawal Management Technician

Play a critical role in helping clients at our new Withdrawal Management Clinic!

Be the backbone of hope and healing.
At Minnesota Adult & Teen Challenge, every role matters in helping people overcome addiction and find a new path forward. Whether you’re working directly with clients or supporting behind the scenes, your contributions make recovery possible. In return, we offer a values-driven workplace, supportive managers, and opportunities to grow. That commitment has earned us recognition from Newsweek as a Best Addiction Treatment Center and eight straight Star Tribune Top Workplace awards.

Open shifts:

Sunday - Thursday 6:00am - 2:00pm

Tuesday - Saturday 6:00am - 2:00pm

Friday - Monday 6:00am - 2:00pm (32 hrs/week)

Sunday - Thursday 2:00pm - 10:00pm

Tuesday - Saturday 2:00pm - 10:00pm

Friday - Monday - 2:00pm - 10:00pm (32 hrs/week)

Job Summary

​​The Withdrawal Management Technician (“Tech”) supports the delivery of safe, high-quality, person-centered care to individuals receiving withdrawal management services in accordance with Minnesota Statutes, Chapter 245F. This position assists with client monitoring, health screenings, activities of daily living, documentation and maintaining a safe and supportive environment. The Technician works collaboratively with nursing, counseling, and medical staff to support client care, safety, and recovery in a licensed withdrawal management setting.​

Essential Job Responsibilities:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The essential functions include the following:

• Monitor clients for changes in physical, emotional, or behavioral status and promptly report concerns to appropriate clinical or nursing staff.

• Conduct and document client observations, health screening activities, and monitoring activities at required intervals in accordance with program policies and Minnesota Statutes Chapter 245F.

• Obtain, monitor, and accurately document vital signs, weight, and other health information as required by program protocols.

• Meet with clients to obtain and document relevant health information, current concerns, and observations necessary to support ongoing monitoring and communicate findings to nursing staff.

• Recognize and report signs and symptoms of intoxication, withdrawal, medical instability, seizure activity, delirium, over-sedation, dehydration, or other health concerns.

• Assist clients with activities of daily living (“ADLs”) including hygiene, grooming, ambulation, hydration, nutrition and personal care needs.

• Assist in sanitation and disinfection of the facility.

• Support implementation of withdrawal management services and client care plans as directed by licensed nursing staff or medical providers.

• Assist with medication-related processes as assigned and permitted by Minnesota law, Minnesota Statutes Chapter 245F, MnTC policy, and scope of responsibility under the direction and supervision of licensed nursing staff or qualified medical professional.

• Maintain accurate, timely, and confidential client documentation in accordance with HIPAA, MN Statutes 245F, and program requirements.

• Provide emotional support and reassurance using trauma-informed and person-centered approaches.

• Assist with admission and discharge procedures, including documentation support, room preparation, and belongings inventory.

• Participate in safety checks, contraband procedures, facility rounds, and incident reporting in accordance with program requirements.

• Maintain cleanliness, infection control standards, universal precautions, and bloodborne pathogen safety practices.

• Participate in emergency response procedures, including activation of emergency medical services and administration of naloxone consistent with training and MnTC policy.

• Communicate relevant client observations and concerns to nursing staff, prescribers, emergency responders, and multidisciplinary team members to support continuity of care.

• Support and protect client rights in accordance with Minnesota law, program requirements & MnTC policy.

• Complete and maintain compliance with MnTC and DHS related training as required by MN Statutes 245F and DHS licensing standards.

• Follow all organizational policies, procedures, and state licensing requirements governing withdrawal management services.

• Other responsibilities as assigned.

Required Skills & Experience (Minimum Qualifications):

• High school diploma or equivalent required.

• Minimum one (1) year of experience working in a healthcare, behavioral health, substance use disorder treatment, withdrawal management, residential treatment, corrections, human services, or recovery services setting required.

• Previous experience working in a healthcare, behavioral health, substance use disorder treatment or human services setting strongly preferred.

• Knowledge of substance use disorders, withdrawal symptoms, client monitoring procedures, and recovery-oriented care practices.

• Current CPR and First Aid certification required, or ability to obtain certification prior to providing direct client care, in accordance with Minnesota Statutes Chapter 245F.

• Knowledge of basic health care practices, infection control, and vital sign monitoring.

• Ability to recognize and respond appropriately to medical and behavioral health emergencies.

• Ability to accurately observe, document, and communicate client status, withdrawal symptoms, behavioral changes, and safety concerns to licensed nursing staff.

• Strong interpersonal skills and ability to maintain professional boundaries while working with individuals experiencing crisis, intoxication or withdrawal management symptoms.

• Commitment to trauma-informed, person-centered and recovery-oriented care practices.

• Comfort and compassion in working with individuals facing life-controlling challenges, such as mental health issues and addiction.